---
description: Compare WhatsUp Gold vs Freshservice and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WhatsUp Gold vs Freshservice Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Network Monitoring Tools](/directory/480/network-monitoring/software) > [WhatsUp Gold \<span\>vs\</span\> Freshservice](https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice)

# Compare WhatsUp Gold vs Freshservice

Canonical: https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice

> Detailed comparison between WhatsUp Gold and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WhatsUp Gold | Freshservice |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 228 | 791 |
| **Starting Price** | US$1,169.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### WhatsUp Gold

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Compliance Tracking
- Customizable Reports
- Dashboard
- Email Alerts
- Event Logs
- IT Asset Management
- Mobile Access
- Monitoring
- Performance Metrics
- Policy Management
- Real-Time Monitoring
- Remote Access/Control
- Reporting/Analytics
- Resource Management
- Scheduling
- Service Level Agreement (SLA) Management

### Freshservice

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Compliance Tracking
- Customizable Reports
- Dashboard
- Email Alerts
- Event Logs
- IT Asset Management
- Mobile Access
- Monitoring
- Performance Metrics
- Policy Management
- Real-Time Monitoring
- Remote Access/Control
- Reporting/Analytics
- Resource Management
- Scheduling
- Service Level Agreement (SLA) Management

## Links

- [View WhatsUp Gold Profile](https://www.getapp.sg/software/91175/whatsup-gold)
- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice)

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