---
description: Compare WhatsUp Gold vs Freshservice and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WhatsUp Gold vs Freshservice Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Network Monitoring Tools](/directory/480/network-monitoring/software) > [WhatsUp Gold \<span\>vs\</span\> Freshservice](https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice)

# Compare WhatsUp Gold vs Freshservice

Canonical: https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice

> Detailed comparison between WhatsUp Gold and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | WhatsUp Gold | Freshservice |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 227 | 714 |
| **Starting Price** | US$1,169.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### WhatsUp Gold

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Compliance Tracking
- Customizable Reports
- Dashboard
- Email Alerts
- Event Logs
- IT Asset Management
- Mobile Access
- Monitoring
- Performance Metrics
- Policy Management
- Real-Time Monitoring
- Remote Access/Control
- Reporting/Analytics
- Resource Management
- Scheduling
- Service Level Agreement (SLA) Management

### Freshservice

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Compliance Tracking
- Customizable Reports
- Dashboard
- Email Alerts
- Event Logs
- IT Asset Management
- Mobile Access
- Monitoring
- Performance Metrics
- Policy Management
- Real-Time Monitoring
- Remote Access/Control
- Reporting/Analytics
- Resource Management
- Scheduling
- Service Level Agreement (SLA) Management

## Links

- [View WhatsUp Gold Profile](https://www.getapp.sg/software/91175/whatsup-gold)
- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"WhatsUp Gold vs Freshservice Comparison | GetApp Singapore 2026","description":"Compare WhatsUp Gold vs Freshservice and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice","about":[{"@id":"https://www.getapp.sg/software/91175/whatsup-gold#software"},{"@id":"https://www.getapp.sg/software/91351/freshservice#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"WhatsUp Gold","description":"Progress WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3d07aa0b-24da-4c9c-9e2d-b209bfb33936.png","url":"https://www.getapp.sg/software/91175/whatsup-gold","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91175/whatsup-gold#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":227,"ratingValue":4.5},"offers":{"price":"1169","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Android, Platform ios"},{"name":"Freshservice","description":"Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.\n\nFreshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.\n\nFreshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.\n\nFreshservice is part of the Freshworks product family, whose flagship product is the leading customer support solution Freshdesk – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.sg/software/91351/freshservice","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91351/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":714,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Network Monitoring Tools","position":2,"item":"/directory/480/network-monitoring/software","@type":"ListItem"},{"name":"WhatsUp Gold vs Freshservice","position":3,"item":"https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/91175/91351/whatsup-gold/vs/freshservice#breadcrumblist"}]}
</script>