---
description: Compare Comm100 vs Birdeye and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Comm100 vs Birdeye Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Comm100 \<span\>vs\</span\> Birdeye](https://www.getapp.sg/compare/91198/112535/comm100-live-chat/vs/birdeye)

# Compare Comm100 vs Birdeye

Canonical: https://www.getapp.sg/compare/91198/112535/comm100-live-chat/vs/birdeye

> Detailed comparison between Comm100 and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Comm100 | Birdeye |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 108 | 704 |
| **Starting Price** | US$31.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Comm100

- AI/Machine Learning
- API
- CRM
- Configurable Workflow
- Customer Communication
- Customizable Reports
- Dashboard
- For Sales/Marketing
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Video Chat
- Website Integration

### Birdeye

- AI/Machine Learning
- API
- CRM
- Configurable Workflow
- Customer Communication
- Customizable Reports
- Dashboard
- For Sales/Marketing
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Video Chat
- Website Integration

## Links

- [View Comm100 Profile](https://www.getapp.sg/software/91198/comm100-live-chat)
- [View Birdeye Profile](https://www.getapp.sg/software/112535/birdeye)
- [View Original Comparison](https://www.getapp.sg/compare/91198/112535/comm100-live-chat/vs/birdeye)

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