---
description: Compare Avid CRM vs Salesforce Service Cloud and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Avid CRM vs Salesforce Service Cloud Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Avid CRM \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.sg/compare/91204/91754/prophet-crm/vs/salesforce-1-service-cloud)

# Compare Avid CRM vs Salesforce Service Cloud

Canonical: https://www.getapp.sg/compare/91204/91754/prophet-crm/vs/salesforce-1-service-cloud

> Detailed comparison between Avid CRM and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Avid CRM | Salesforce Service Cloud |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 138 | 824 |
| **Starting Price** | US$25.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Avid CRM

- CRM
- Contact Database
- Contact Management
- Dashboard
- Data Import/Export
- Email Tracking
- Interaction Tracking
- Lead Distribution
- Lead Management
- Mobile Access
- Quotes/Estimates
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Task Management
- Territory Management
- Workflow Management

### Salesforce Service Cloud

- CRM
- Computer Telephony Integration
- Contact Database
- Contact Management
- Dashboard
- Data Import/Export
- Email Tracking
- Interaction Tracking
- Lead Distribution
- Lead Management
- Mobile Access
- Quotes/Estimates
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Service History
- Task Management
- Territory Management
- Workflow Management

## Links

- [View Avid CRM Profile](https://www.getapp.sg/software/91204/prophet-crm)
- [View Salesforce Service Cloud Profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
- [View Original Comparison](https://www.getapp.sg/compare/91204/91754/prophet-crm/vs/salesforce-1-service-cloud)

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