---
description: Compare InfoFlo vs LiveAgent and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: InfoFlo vs LiveAgent Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/337/contact-management/software) > [InfoFlo \<span\>vs\</span\> LiveAgent](https://www.getapp.sg/compare/91218/91301/infoflo/vs/liveagent)

# Compare InfoFlo vs LiveAgent

Canonical: https://www.getapp.sg/compare/91218/91301/infoflo/vs/liveagent

> Detailed comparison between InfoFlo and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InfoFlo | LiveAgent |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 100 | 1786 |
| **Starting Price** | US$20.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### InfoFlo

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Client Management
- Computer Telephony Integration
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Inbound Call Center
- Lead Management
- Recording
- Reminders
- Segmentation
- Survey/Poll Management
- Video Conferencing
- Website Integration

### LiveAgent

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Client Management
- Computer Telephony Integration
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Inbound Call Center
- Lead Management
- Recording
- Reminders
- Segmentation
- Survey/Poll Management
- Video Conferencing
- Website Integration

## Links

- [View InfoFlo Profile](https://www.getapp.sg/software/91218/infoflo)
- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.sg/compare/91218/91301/infoflo/vs/liveagent)

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