---
description: Compare Five9 vs TenFold and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Five9 vs TenFold Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Five9 \<span\>vs\</span\> TenFold](https://www.getapp.sg/compare/91276/104701/five9/vs/tenfold-sales-dialer)

# Compare Five9 vs TenFold

Canonical: https://www.getapp.sg/compare/91276/104701/five9/vs/tenfold-sales-dialer

> Detailed comparison between Five9 and TenFold. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Five9 | TenFold |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 484 | 143 |
| **Starting Price** | US$159.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Five9

- API
- Blended Call Center
- CRM
- Call Logging
- Call Monitoring
- Collaboration Tools
- Computer Telephony Integration
- Customer Database
- Dashboard
- Email Management
- Inbound Call Center
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Performance Metrics
- Queue Management
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Workflow Management

### TenFold

- API
- Blended Call Center
- CRM
- Call Logging
- Call Monitoring
- Collaboration Tools
- Computer Telephony Integration
- Customer Database
- Dashboard
- Email Management
- Inbound Call Center
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Performance Metrics
- Queue Management
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Workflow Management

## Links

- [View Five9 Profile](https://www.getapp.sg/software/91276/five9)
- [View TenFold Profile](https://www.getapp.sg/software/104701/tenfold-sales-dialer)
- [View Original Comparison](https://www.getapp.sg/compare/91276/104701/five9/vs/tenfold-sales-dialer)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Five9 vs TenFold Comparison | GetApp Singapore 2026","description":"Compare Five9 vs TenFold and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91276/104701/five9/vs/tenfold-sales-dialer","about":[{"@id":"https://www.getapp.sg/software/91276/five9#software"},{"@id":"https://www.getapp.sg/software/104701/tenfold-sales-dialer#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91276/104701/five9/vs/tenfold-sales-dialer#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91276/104701/five9/vs/tenfold-sales-dialer#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Five9","description":"Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more\n\nFive9 is a cloud contact center solution, which brings the power of Practical AI to thousands of call centers worldwide. Since 2001, Five9 has helped customers create great omnichannel customer experiences. Triple agent talk time with smart dialers that automatically skip no-answers and busy signals to ensure the next prospect is available when the next agent is ready. Use intelligent routing to get calls to the right agents and derive customer intent data to predict the best next steps for agents. Provide intuitive self-service options with Five9's IVR. \n\nFive9 brings Practical AI to contact centers to increase agents' effectiveness and efficiency, and create great customer experiences every time on every channel - phone, chat, mobile, email, social and more. Use intelligent routing to ensure the call gets to the right agent and use customer intent data to provide agents with the best next steps before they even pick up the phone. Offer customers intuitive self-service options for common injuries with an easy to set up IVR so that agents can focus on high-value interactions. \n\nImprove agent talk time with four different dialing modes that automatically skip no-answers and busy signals so agents can spend more time talking to live prospects. Visually dynamic dashboards offer real-time and historic reporting and analytics so users are always on top of their contact center's performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4292cb89-cc4a-4908-94c5-26658f67f5d0.png","url":"https://www.getapp.sg/software/91276/five9","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91276/five9#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":484},"offers":{"price":"159","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows on premise, Linux on premise, Platform ipad"},{"name":"TenFold","description":"Tenfold Next Generation CTI integrates with all major CRMs and Phone Systems. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.\n\nKey features:\n•\tClick-to-dial - Dial out by clicking on any number within your browser or CRM. Click-to-dial eliminates manual dialing and speeds up outbound calling; with support for international country codes and formats.\n\n•\tLocal Presence Dialing - Increase connect rates by presenting a local number on caller IDs.\n\n•\tScreen Pops &amp; Unified Customer Profile - Immediately recognize customers with a call popup that shows relevant customer information from CRM for both outbound and inbound calls.\n\n•\tCall Notes &amp; Dispositions - Take notes and log call outcomes right on the popup.\n\n•\tAutomatic Call Logging - Automatically capture and log all call data to CRM, eliminating manual input and improving CRM adoption.\n\n•\tNatural Language Processing - Automatically transform notes like “follow-up next week” into actionable tasks.\n\n•\t@mention Task Creation and Notifications - Tag your teammates and create tasks intuitively by using @mention right in the call notes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a7bf0479-e531-40ec-8f48-1b56412be169.png","url":"https://www.getapp.sg/software/104701/tenfold-sales-dialer","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/104701/tenfold-sales-dialer#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":143},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Five9 vs TenFold","position":3,"item":"https://www.getapp.sg/compare/91276/104701/five9/vs/tenfold-sales-dialer","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/91276/104701/five9/vs/tenfold-sales-dialer#breadcrumblist"}]}
</script>
