---
description: Compare Five9 vs Calibre and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Five9 vs Calibre Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Five9 \<span\>vs\</span\> Calibre](https://www.getapp.sg/compare/91276/2060093/five9/vs/calibre)

# Compare Five9 vs Calibre

Canonical: https://www.getapp.sg/compare/91276/2060093/five9/vs/calibre

> Detailed comparison between Five9 and Calibre. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Five9 | Calibre |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 487 | 34 |
| **Starting Price** | US$159.00 | US$15,000.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation |

## Key features

### Five9

- API
- Archiving & Retention
- Auto-Dialer
- Blended Call Center
- Call Center Management
- Call Recording
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- FCC Compliance
- File Transfer
- KPI Monitoring
- Monitoring
- On-Demand Recording
- Real-Time Data
- Recording
- Scheduled Recording
- Support Ticket Management

### Calibre

- API
- Archiving & Retention
- Call Center Management
- Call Recording
- Call Tagging
- File Transfer
- On-Demand Recording
- Recording
- Scheduled Recording

## Links

- [View Five9 Profile](https://www.getapp.sg/software/91276/five9)
- [View Calibre Profile](https://www.getapp.sg/software/2060093/calibre)
- [View Original Comparison](https://www.getapp.sg/compare/91276/2060093/five9/vs/calibre)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Five9 vs Calibre Comparison | GetApp Singapore 2026","description":"Compare Five9 vs Calibre and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91276/2060093/five9/vs/calibre","about":[{"@id":"https://www.getapp.sg/software/91276/five9#software"},{"@id":"https://www.getapp.sg/software/2060093/calibre#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91276/2060093/five9/vs/calibre#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91276/2060093/five9/vs/calibre#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Five9","description":"Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more\n\nFive9 is a cloud contact center solution, which brings the power of Practical AI to thousands of call centers worldwide. Since 2001, Five9 has helped customers create great omnichannel customer experiences. Triple agent talk time with smart dialers that automatically skip no-answers and busy signals to ensure the next prospect is available when the next agent is ready. Use intelligent routing to get calls to the right agents and derive customer intent data to predict the best next steps for agents. Provide intuitive self-service options with Five9's IVR. \n\nFive9 brings Practical AI to contact centers to increase agents' effectiveness and efficiency, and create great customer experiences every time on every channel - phone, chat, mobile, email, social and more. Use intelligent routing to ensure the call gets to the right agent and use customer intent data to provide agents with the best next steps before they even pick up the phone. Offer customers intuitive self-service options for common injuries with an easy to set up IVR so that agents can focus on high-value interactions. \n\nImprove agent talk time with four different dialing modes that automatically skip no-answers and busy signals so agents can spend more time talking to live prospects. Visually dynamic dashboards offer real-time and historic reporting and analytics so users are always on top of their contact center's performance.","image":"https://images.g2crowd.com/display-layer-screenshots/348/7b75cc9356d7b00031e7105d62fc99a8c2d183cd88036a472b8706506c3cdb1d.webp","url":"https://www.getapp.sg/software/91276/five9","@id":"https://www.getapp.sg/software/91276/five9#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":487},"offers":{"price":"159","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows on premise, Linux on premise, Platform ipad"},{"name":"Calibre","description":"Calibre is the most advanced call recording tool that records, reports, and analyzes calls or multi-media interactions via interactive dashboards and status indicators. It's ideal for businesses that want to improve their customer service and sales operations.\n\nCalibre provides a set of features that allows you to record phone calls and/or video chats and play them back in an integrated way with other data sources like lead scoring or customer satisfaction surveys. \n\nYou can easily create powerful dashboards that provide real-time insights into how your staff are performing on key metrics such as call handling times, customer satisfaction scores, sales volumes etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a9df9897-18a1-4c17-91d8-9010007a9ae1.png","url":"https://www.getapp.sg/software/2060093/calibre","@id":"https://www.getapp.sg/software/2060093/calibre#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":34},"offers":{"price":"15000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.getapp.sg/compare/91276/2060093/five9/vs/calibre#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Five9 vs Calibre","position":3,"item":"https://www.getapp.sg/compare/91276/2060093/five9/vs/calibre","@type":"ListItem"}]}]}
</script>
