---
description: Compare Nextiva vs Microsoft Teams and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs Microsoft Teams Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> Microsoft Teams](https://www.getapp.sg/compare/91289/105615/nextiva/vs/microsoft-teams)

# Compare Nextiva vs Microsoft Teams

Canonical: https://www.getapp.sg/compare/91289/105615/nextiva/vs/microsoft-teams

> Detailed comparison between Nextiva and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Microsoft Teams |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 914 | 10940 |
| **Starting Price** | US$25.00 | US$4.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Documentation |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Audio Calls
- CRM
- Calendar Management
- Call Conferencing
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- File Sharing
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Two Way Audio & Video
- Video Conferencing

### Microsoft Teams

- API
- Access Controls/Permissions
- Audio Calls
- CRM
- Calendar Management
- Call Conferencing
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- File Sharing
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Two Way Audio & Video
- Video Conferencing

## Links

- [View Nextiva Profile](https://www.getapp.sg/software/91289/nextiva)
- [View Microsoft Teams Profile](https://www.getapp.sg/software/105615/microsoft-teams)
- [View Original Comparison](https://www.getapp.sg/compare/91289/105615/nextiva/vs/microsoft-teams)

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