---
description: Compare Nextiva vs Spoke and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs Spoke Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> Spoke](https://www.getapp.sg/compare/91289/106653/nextiva/vs/spoke-phone)

# Compare Nextiva vs Spoke

Canonical: https://www.getapp.sg/compare/91289/106653/nextiva/vs/spoke-phone

> Detailed comparison between Nextiva and Spoke. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Spoke |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 919 | 56 |
| **Starting Price** | US$25.00 | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Chat/Messaging
- Commenting/Notes
- Computer Telephony Integration
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- SSL Security
- Survey/Poll Management
- Virtual Extensions
- Virtual Voicemail

### Spoke

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Chat/Messaging
- Commenting/Notes
- Computer Telephony Integration
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- SSL Security
- Survey/Poll Management
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Nextiva Profile](https://www.getapp.sg/software/91289/nextiva)
- [View Spoke Profile](https://www.getapp.sg/software/106653/spoke-phone)
- [View Original Comparison](https://www.getapp.sg/compare/91289/106653/nextiva/vs/spoke-phone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs Spoke Comparison | GetApp Singapore 2026","description":"Compare Nextiva vs Spoke and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91289/106653/nextiva/vs/spoke-phone","about":[{"@id":"https://www.getapp.sg/software/91289/nextiva#software"},{"@id":"https://www.getapp.sg/software/106653/spoke-phone#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91289/106653/nextiva/vs/spoke-phone#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91289/106653/nextiva/vs/spoke-phone#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Nextiva","description":"Nextiva is a cloud-based AI customer experience management platform that consolidates business phone (VoIP), omnichannel communication, CRM, and analytics into a single unified workspace. Designed for mid-size to enterprise-level organizations, Nextiva supports inbound and outbound voice, SMS, email, chat, and social media interactions, routing them through a centralized agent interface. Core capabilities include intelligent call routing, IVR, call recording, voicemail transcription, real-time and historical reporting, and workflow automation across communication channels.\n\nNextiva extends beyond traditional UCaaS by integrating customer journey data with live interaction tools, giving agents and supervisors contextual visibility into customer history at the point of contact. The platform supports CRM integrations, team collaboration features, and configurable dashboards that surface key performance metrics for contact center operations. Deployment is fully cloud-hosted, requiring no on-premise hardware, and scales to support distributed and remote teams across multiple locations.\n\nTarget industries include healthcare, financial services, retail, and professional services, where high-volume customer communication and compliance requirements demand reliable, auditable infrastructure. Administrators can configure role-based access, call flows, and automation rules without developer intervention, reducing dependency on IT for day-to-day operational changes.","image":"https://images.g2crowd.com/display-layer-screenshots/53495/987a9b502ba828323c8b3848ac316ccb74c47bcaceeddd30c50f8ea760248c36.png","url":"https://www.getapp.sg/software/91289/nextiva","@id":"https://www.getapp.sg/software/91289/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":919},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Spoke","description":"Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with your CRM and everything else, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.\n\nThe Problem\n\nToday, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. \n\nThe Solution\n\nSpoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes.\n\nTo achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop.\n\nBy integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices, Spoke drives business to a new level.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/79e062da-7ee7-4efe-9e69-2f0c24151563.png","url":"https://www.getapp.sg/software/106653/spoke-phone","@id":"https://www.getapp.sg/software/106653/spoke-phone#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":56},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/91289/106653/nextiva/vs/spoke-phone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Nextiva vs Spoke","position":3,"item":"https://www.getapp.sg/compare/91289/106653/nextiva/vs/spoke-phone","@type":"ListItem"}]}]}
</script>
