---
description: Compare Nextiva vs RingByName and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs RingByName Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Nextiva \<span\>vs\</span\> RingByName](https://www.getapp.sg/compare/91289/2039011/nextiva/vs/ringbyname)

# Compare Nextiva vs RingByName

Canonical: https://www.getapp.sg/compare/91289/2039011/nextiva/vs/ringbyname

> Detailed comparison between Nextiva and RingByName. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | RingByName |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 916 | 69 |
| **Starting Price** | US$25.00 | US$28.95 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Voicemail Transcription

### RingByName

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.getapp.sg/software/91289/nextiva)
- [View RingByName Profile](https://www.getapp.sg/software/2039011/ringbyname)
- [View Original Comparison](https://www.getapp.sg/compare/91289/2039011/nextiva/vs/ringbyname)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs RingByName Comparison | GetApp Singapore 2026","description":"Compare Nextiva vs RingByName and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91289/2039011/nextiva/vs/ringbyname","about":[{"@id":"https://www.getapp.sg/software/91289/nextiva#software"},{"@id":"https://www.getapp.sg/software/2039011/ringbyname#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91289/2039011/nextiva/vs/ringbyname#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91289/2039011/nextiva/vs/ringbyname#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Nextiva","description":"Nextiva is a unified customer experience management platform that brings together every customer conversation across the entire customer journey. The platform provides a single, AI-powered solution for voice, video, chat, social media, email, and more. Nextiva's open architecture and powerful workflow engine enable businesses to design and optimize personalized customer journeys from day one.\n\nThe platform's AI and automation capabilities deliver immediate value, with features like a generative AI knowledge base, secure payment agent assist, and automated dispositioning. Advanced analytics provide real-time customer insights and sentiment, empowering teams to make data-driven decisions. Nextiva's intelligent routing and journey orchestration capabilities also ensure seamless, context-driven customer experiences across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.sg/software/91289/nextiva","@id":"https://www.getapp.sg/software/91289/nextiva#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":916},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"RingByName","description":"RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting. \n\nRingByName includes a built-in CRM module, which enables team members to record client details, track interaction history, identify opportunities, and analyze sales performance. Employees can share notes, log inbound and outbound voice calls, and schedule events. It also lets agents handle call queues, screen IDs, attend calls from remote extensions, and transfer calls to available or required agents. \n\nRingByName offers integration with various third-party platforms such as Click2Call, Salesforce, Google Contact, and more. Users can view the status of all extensions and schedule meetings with clients using a dial-in teleconference feature.  Supervisors can set up business hours, gauge phone call volumes, and access call records for training or audit purposes. Administrators can provide role-based permissions to prevent any unauthorized access and consolidate invoices through cost centre billing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/48fdd837-221c-4f5b-84da-0c180bdd1c1e.png","url":"https://www.getapp.sg/software/2039011/ringbyname","@id":"https://www.getapp.sg/software/2039011/ringbyname#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":69},"offers":{"price":"28.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/91289/2039011/nextiva/vs/ringbyname#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs RingByName","position":3,"item":"https://www.getapp.sg/compare/91289/2039011/nextiva/vs/ringbyname","@type":"ListItem"}]}]}
</script>
