---
description: Compare Nextiva vs Ultatel Cloud Business Phone System and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs Ultatel Cloud Business Phone System Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.getapp.sg/compare/91289/2048111/nextiva/vs/clarity-business-phone-system)

# Compare Nextiva vs Ultatel Cloud Business Phone System

Canonical: https://www.getapp.sg/compare/91289/2048111/nextiva/vs/clarity-business-phone-system

> Detailed comparison between Nextiva and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Ultatel Cloud Business Phone System |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 919 | 41 |
| **Starting Price** | US$25.00 | US$18.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Automatic Call Distribution
- CRM
- Call Screening
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Chat
- SSL Security
- Screen Sharing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

### Ultatel Cloud Business Phone System

- API
- Automatic Call Distribution
- CRM
- Call Screening
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Chat
- SSL Security
- Screen Sharing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Nextiva Profile](https://www.getapp.sg/software/91289/nextiva)
- [View Ultatel Cloud Business Phone System Profile](https://www.getapp.sg/software/2048111/clarity-business-phone-system)
- [View Original Comparison](https://www.getapp.sg/compare/91289/2048111/nextiva/vs/clarity-business-phone-system)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs Ultatel Cloud Business Phone System Comparison | GetApp Singapore 2026","description":"Compare Nextiva vs Ultatel Cloud Business Phone System and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91289/2048111/nextiva/vs/clarity-business-phone-system","about":[{"@id":"https://www.getapp.sg/software/91289/nextiva#software"},{"@id":"https://www.getapp.sg/software/2048111/clarity-business-phone-system#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91289/2048111/nextiva/vs/clarity-business-phone-system#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91289/2048111/nextiva/vs/clarity-business-phone-system#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Nextiva","description":"Nextiva is a cloud-based AI customer experience management platform that consolidates business phone (VoIP), omnichannel communication, CRM, and analytics into a single unified workspace. Designed for mid-size to enterprise-level organizations, Nextiva supports inbound and outbound voice, SMS, email, chat, and social media interactions, routing them through a centralized agent interface. Core capabilities include intelligent call routing, IVR, call recording, voicemail transcription, real-time and historical reporting, and workflow automation across communication channels.\n\nNextiva extends beyond traditional UCaaS by integrating customer journey data with live interaction tools, giving agents and supervisors contextual visibility into customer history at the point of contact. The platform supports CRM integrations, team collaboration features, and configurable dashboards that surface key performance metrics for contact center operations. Deployment is fully cloud-hosted, requiring no on-premise hardware, and scales to support distributed and remote teams across multiple locations.\n\nTarget industries include healthcare, financial services, retail, and professional services, where high-volume customer communication and compliance requirements demand reliable, auditable infrastructure. Administrators can configure role-based access, call flows, and automation rules without developer intervention, reducing dependency on IT for day-to-day operational changes.","image":"https://images.g2crowd.com/display-layer-screenshots/53495/987a9b502ba828323c8b3848ac316ccb74c47bcaceeddd30c50f8ea760248c36.png","url":"https://www.getapp.sg/software/91289/nextiva","@id":"https://www.getapp.sg/software/91289/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":919},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Ultatel Cloud Business Phone System","description":"Get seamless unified communications with ULTATEL Clarity Business phone. Whether you are looking to scale up your business or you want to have remote work flexibility, ULTATEL provides you the highest-quality videoconferences through our Microsoft Teams certified SBC. \n\nIntegrating your current software like Zendesk, Salesforce, Zoho and more is just a few clicks away with ULTATEL's Clarity Phone. \n\nEnjoy all of our business-grade features, whether you're working on a desktop, laptop, smartphone or tablet. \n\nAdditionally, you'll get advanced IVR, call queuing, skilled/time-based routing, and call analytics. \n\nContact ULTATEL for a free demo and take your communications to the ultimate level","url":"https://www.getapp.sg/software/2048111/clarity-business-phone-system","@id":"https://www.getapp.sg/software/2048111/clarity-business-phone-system#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":41},"offers":{"price":"18","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/91289/2048111/nextiva/vs/clarity-business-phone-system#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Nextiva vs Ultatel Cloud Business Phone System","position":3,"item":"https://www.getapp.sg/compare/91289/2048111/nextiva/vs/clarity-business-phone-system","@type":"ListItem"}]}]}
</script>