---
description: Compare Nextiva vs Zoho Voice and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs Zoho Voice Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> Zoho Voice](https://www.getapp.sg/compare/91289/2057395/nextiva/vs/zoho-voice)

# Compare Nextiva vs Zoho Voice

Canonical: https://www.getapp.sg/compare/91289/2057395/nextiva/vs/zoho-voice

> Detailed comparison between Nextiva and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Zoho Voice |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 919 | 46 |
| **Starting Price** | US$25.00 | US$34.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Dashboard
- Employee Directory
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Virtual Call Center
- Virtual Extensions
- Voicemail Transcription

### Zoho Voice

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Dashboard
- Employee Directory
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Virtual Call Center
- Virtual Extensions
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.getapp.sg/software/91289/nextiva)
- [View Zoho Voice Profile](https://www.getapp.sg/software/2057395/zoho-voice)
- [View Original Comparison](https://www.getapp.sg/compare/91289/2057395/nextiva/vs/zoho-voice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs Zoho Voice Comparison | GetApp Singapore 2026","description":"Compare Nextiva vs Zoho Voice and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91289/2057395/nextiva/vs/zoho-voice","about":[{"@id":"https://www.getapp.sg/software/91289/nextiva#software"},{"@id":"https://www.getapp.sg/software/2057395/zoho-voice#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91289/2057395/nextiva/vs/zoho-voice#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91289/2057395/nextiva/vs/zoho-voice#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Nextiva","description":"Nextiva is a cloud-based AI customer experience management platform that consolidates business phone (VoIP), omnichannel communication, CRM, and analytics into a single unified workspace. Designed for mid-size to enterprise-level organizations, Nextiva supports inbound and outbound voice, SMS, email, chat, and social media interactions, routing them through a centralized agent interface. Core capabilities include intelligent call routing, IVR, call recording, voicemail transcription, real-time and historical reporting, and workflow automation across communication channels.\n\nNextiva extends beyond traditional UCaaS by integrating customer journey data with live interaction tools, giving agents and supervisors contextual visibility into customer history at the point of contact. The platform supports CRM integrations, team collaboration features, and configurable dashboards that surface key performance metrics for contact center operations. Deployment is fully cloud-hosted, requiring no on-premise hardware, and scales to support distributed and remote teams across multiple locations.\n\nTarget industries include healthcare, financial services, retail, and professional services, where high-volume customer communication and compliance requirements demand reliable, auditable infrastructure. Administrators can configure role-based access, call flows, and automation rules without developer intervention, reducing dependency on IT for day-to-day operational changes.","image":"https://images.g2crowd.com/display-layer-screenshots/53495/987a9b502ba828323c8b3848ac316ccb74c47bcaceeddd30c50f8ea760248c36.png","url":"https://www.getapp.sg/software/91289/nextiva","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91289/nextiva#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":919,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zoho Voice","description":"Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony features designed to efficiently run your business operations.\n\nKey Features:\n\n - Advanced Calling and Routing: Zoho Voice offers advanced options like IVR, Messaging, and Voicemail services, ensuring secure and efficient business operations.\n\n - Premium Contact Center Features: Elevate your contact center with premium features, including a power dialer, call monitoring, and queue performance metrics.\n\n - Granular Visibility: Gain detailed visibility into calls at both the team and agent levels through comprehensive dashboards, detailed call analytics, and reports.\n\n - Seamless Integrations: Zoho Voice seamlessly integrates with Zoho apps, empowering your agents to work smarter and faster, enabling intuitive and insight-driven interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c8e96115-01c0-4366-ab15-1a13ee675f29.png","url":"https://www.getapp.sg/software/2057395/zoho-voice","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2057395/zoho-voice#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":46,"ratingValue":4.0},"offers":{"price":"34","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios"},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/compare/91289/2057395/nextiva/vs/zoho-voice#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Nextiva vs Zoho Voice","position":3,"item":"https://www.getapp.sg/compare/91289/2057395/nextiva/vs/zoho-voice","@type":"ListItem"}]}]}
</script>