---
description: Compare LiveAgent vs SupportBee and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs SupportBee Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> SupportBee](https://www.getapp.sg/compare/91301/100641/liveagent/vs/supportbee)

# Compare LiveAgent vs SupportBee

Canonical: https://www.getapp.sg/compare/91301/100641/liveagent/vs/supportbee

> Detailed comparison between LiveAgent and SupportBee. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | SupportBee |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1781 | 34 |
| **Starting Price** | US$15.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### LiveAgent

- API
- Alerts/Escalation
- Alerts/Notifications
- Call Center Management
- Collaboration Tools
- Customer Database
- Customer Portal
- Customizable Branding
- Email Management
- Email Monitoring
- Knowledge Base Management
- Macros/Templated Responses
- Mobile Access
- Natural Language Processing
- Queue Management
- Reporting/Analytics
- Support Ticket Management
- Tagging
- Third-Party Integrations
- Ticket Management

### SupportBee

- API
- Alerts/Escalation
- Alerts/Notifications
- Call Center Management
- Collaboration Tools
- Customer Database
- Customer Portal
- Customizable Branding
- Email Management
- Knowledge Base Management
- Macros/Templated Responses
- Mobile Access
- Queue Management
- Reporting/Analytics
- Support Ticket Management
- Tagging
- Third-Party Integrations
- Ticket Management

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View SupportBee Profile](https://www.getapp.sg/software/100641/supportbee)
- [View Original Comparison](https://www.getapp.sg/compare/91301/100641/liveagent/vs/supportbee)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs SupportBee Comparison | GetApp Singapore 2026","description":"Compare LiveAgent vs SupportBee and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91301/100641/liveagent/vs/supportbee","about":[{"@id":"https://www.getapp.sg/software/91301/liveagent#software"},{"@id":"https://www.getapp.sg/software/100641/supportbee#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91301/100641/liveagent/vs/supportbee#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91301/100641/liveagent/vs/supportbee#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e5791a5-255d-4344-b4f8-05a193b39cee.jpeg","url":"https://www.getapp.sg/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1781,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"SupportBee","description":"SupportBee's help desk ticket management app provides companies of all sizes with a solution to manage and track all support case activity. The app allows you to collect all incoming support emails in one system, helping to organize, prioritize, and route these to the right people using labels and filters. Tickets are organized with simple statuses, defined as either \"Answered\" and \"Unanswered\", and automatically updated in real-time as tickets are replied to.\nSupportBee behaves just like any familiar email service provider, with email threads, personal signatures, Forward, and CC abilities for non-SupportBee users. The app integrates with your current email workflow by allowing you to respond to customers using a simple email response. Customers can then respond to these emails using their own email client, and the thread is kept in SupportBee. All interactions are kept together, providing visibility into all previous interactions with each customer.\nSupportBee offers a number of collaboration tools so that multiple staff members can work on cases together, such as private discussion threads, commenting on emails and group emailing and assignments. The help desk app works on both desktop and mobile, enabling all support agents to manage their support tasks on the go.","url":"https://www.getapp.sg/software/100641/supportbee","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/100641/supportbee#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":34,"ratingValue":4.4},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"LiveAgent vs SupportBee","position":3,"item":"https://www.getapp.sg/compare/91301/100641/liveagent/vs/supportbee","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/91301/100641/liveagent/vs/supportbee#breadcrumblist"}]}
</script>
