---
description: Compare LiveAgent vs Zoho SalesIQ and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Zoho SalesIQ Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [LiveAgent \<span\>vs\</span\> Zoho SalesIQ](https://www.getapp.sg/compare/91301/101511/liveagent/vs/zoho-salesiq)

# Compare LiveAgent vs Zoho SalesIQ

Canonical: https://www.getapp.sg/compare/91301/101511/liveagent/vs/zoho-salesiq

> Detailed comparison between LiveAgent and Zoho SalesIQ. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Zoho SalesIQ |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1781 | 98 |
| **Starting Price** | US$15.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customizable Reports
- Email Management
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Real-Time Chat
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Zoho SalesIQ

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customizable Reports
- Email Management
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Real-Time Chat
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View Zoho SalesIQ Profile](https://www.getapp.sg/software/101511/zoho-salesiq)
- [View Original Comparison](https://www.getapp.sg/compare/91301/101511/liveagent/vs/zoho-salesiq)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Zoho SalesIQ Comparison | GetApp Singapore 2026","description":"Compare LiveAgent vs Zoho SalesIQ and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91301/101511/liveagent/vs/zoho-salesiq","about":[{"@id":"https://www.getapp.sg/software/91301/liveagent#software"},{"@id":"https://www.getapp.sg/software/101511/zoho-salesiq#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91301/101511/liveagent/vs/zoho-salesiq#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91301/101511/liveagent/vs/zoho-salesiq#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e5791a5-255d-4344-b4f8-05a193b39cee.jpeg","url":"https://www.getapp.sg/software/91301/liveagent","@id":"https://www.getapp.sg/software/91301/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1781},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zoho SalesIQ","description":"Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics software solution for small to large organizations. It helps identify your website visitor needs while improving your sales opportunities and customer support. SalesIQ provides detailed visitor, contact, and company information such as location, site behavior, and new or returning visitors/contacts, which can be used to identify hot prospects and priority customers to proactively engage them in chat at the most optimal time. \n\nCreate pre-defined rules and set up \"hot prospect\" notifications to be sent to agents when visitors complete certain actions on your site. You can also set up automated chat triggers for proactive engagement, route visitors and customers to the right department and agents, make audio calls, and even screen-share for enhanced customer service. \n\nBuild your Knowledge Base by creating articles and FAQs that can be shared with prospects and customers. \n\nAutomate your conversation flow with chatbots. You can easily build one with or without coding skills using Zobot, SalesIQ’s powerful, low-code bot builder. Use chatbots to initiate conversations, collect contact data, and answer basic queries using the resources from your Knowledge Base. You can also train chatbots to use pre-built responses, equip them with small talk, teach them business terms to use during conversations with customers, and automatically record unanswered questions for you to update your resources with responses.\n\nZoho SalesIQ integrates with Zoho CRM to access lead and prospect information from both apps. Chat sessions can be automatically converted into contact or lead records in the CRM, and you can assign follow-up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospects return to your site. \n\nThis customer engagement app can be used to monitor KPIs around visitor activity and agent performance through pre-built reports and performance-monitoring stats. Lastly, supervisors can use Zoho SalesIQ to monitor agents as they chat to prospects and provide coaching with live feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4e05f99-14b8-4518-b2c9-5d026e7c9d46.png","url":"https://www.getapp.sg/software/101511/zoho-salesiq","@id":"https://www.getapp.sg/software/101511/zoho-salesiq#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":98},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/91301/101511/liveagent/vs/zoho-salesiq#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"LiveAgent vs Zoho SalesIQ","position":3,"item":"https://www.getapp.sg/compare/91301/101511/liveagent/vs/zoho-salesiq","@type":"ListItem"}]}]}
</script>
