---
description: Compare LiveAgent vs ChurnZero and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs ChurnZero Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> ChurnZero](https://www.getapp.sg/compare/91301/108329/liveagent/vs/churnzero)

# Compare LiveAgent vs ChurnZero

Canonical: https://www.getapp.sg/compare/91301/108329/liveagent/vs/churnzero

> Detailed comparison between LiveAgent and ChurnZero. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | ChurnZero |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1789 | 130 |
| **Starting Price** | US$15.00 | US$12,000.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Account Management
- Activity Tracking
- CRM
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Reminders
- Segmentation
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback

### ChurnZero

- API
- Account Management
- Activity Tracking
- CRM
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Reminders
- Segmentation
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View ChurnZero Profile](https://www.getapp.sg/software/108329/churnzero)
- [View Original Comparison](https://www.getapp.sg/compare/91301/108329/liveagent/vs/churnzero)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs ChurnZero Comparison | GetApp Singapore 2026","description":"Compare LiveAgent vs ChurnZero and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91301/108329/liveagent/vs/churnzero","about":[{"@id":"https://www.getapp.sg/software/91301/liveagent#software"},{"@id":"https://www.getapp.sg/software/108329/churnzero#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91301/108329/liveagent/vs/churnzero#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91301/108329/liveagent/vs/churnzero#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a cloud-based customer service platform that consolidates email, live chat, inbound and outbound calling, and social media messaging into a unified agent workspace. The platform supports AI-powered chatbots, automated ticket routing, SLA management, canned responses, and a built-in knowledge base, making it suited for support teams across e-commerce, SaaS, finance, and travel industries. Configurable workflows, role-based permissions, and multi-brand support allow deployment across organizations of varying size and complexity.\n\nLiveAgent extends agent productivity through real-time visitor monitoring, proactive chat invitations, and a universal inbox that aggregates customer interactions from all channels. Reporting and analytics tools provide visibility into ticket volumes, agent performance, and customer satisfaction scores, giving managers the data needed to optimize staffing and response quality. Native integrations with CRM, billing, and marketing platforms connect support operations to broader business workflows without requiring custom development.","image":"https://images.g2crowd.com/display-layer-screenshots/4799/6d439e9ddbfa9df7f917edb83b4d8281fcc8492dce05ded31754117d765ab814.png","url":"https://www.getapp.sg/software/91301/liveagent","@id":"https://www.getapp.sg/software/91301/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1789},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"ChurnZero","description":"ChurnZero's SaaS platform helps subscription businesses fight customer churn in real time. We do this by integrating with business systems and your applications / services. In doing so, ChurnZero helps businesses understand how their customers engage with their product or service, assesses customer health and likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touch-points, including in-app content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d0af5b7e-c642-46a0-ab40-01f64c41bdfd.jpeg","url":"https://www.getapp.sg/software/108329/churnzero","@id":"https://www.getapp.sg/software/108329/churnzero#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":130},"offers":{"price":"12000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/compare/91301/108329/liveagent/vs/churnzero#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"LiveAgent vs ChurnZero","position":3,"item":"https://www.getapp.sg/compare/91301/108329/liveagent/vs/churnzero","@type":"ListItem"}]}]}
</script>
