---
description: Compare LiveAgent vs TCN and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs TCN Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> TCN](https://www.getapp.sg/compare/91301/115551/liveagent/vs/tcn)

# Compare LiveAgent vs TCN

Canonical: https://www.getapp.sg/compare/91301/115551/liveagent/vs/tcn

> Detailed comparison between LiveAgent and TCN. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | TCN |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1789 | 59 |
| **Starting Price** | US$15.00 | US$65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Client Management
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Email Management
- Inbound Call Center
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Recording

### TCN

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Client Management
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Email Management
- Inbound Call Center
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Recording

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View TCN Profile](https://www.getapp.sg/software/115551/tcn)
- [View Original Comparison](https://www.getapp.sg/compare/91301/115551/liveagent/vs/tcn)

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