---
description: Compare LiveAgent vs Guru and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Guru Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Guru](https://www.getapp.sg/compare/91301/123167/liveagent/vs/guru)

# Compare LiveAgent vs Guru

Canonical: https://www.getapp.sg/compare/91301/123167/liveagent/vs/guru

> Detailed comparison between LiveAgent and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Guru |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1786 | 639 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Chat/Messaging
- Content Management
- Customizable Reports
- Dashboard
- Employee Activity Monitoring
- Live Chat
- Multi-Channel Communication
- Personalization
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback

### Guru

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Chat/Messaging
- Content Management
- Customizable Reports
- Dashboard
- Employee Activity Monitoring
- Live Chat
- Multi-Channel Communication
- Personalization
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View Guru Profile](https://www.getapp.sg/software/123167/guru)
- [View Original Comparison](https://www.getapp.sg/compare/91301/123167/liveagent/vs/guru)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Guru Comparison | GetApp Singapore 2026","description":"Compare LiveAgent vs Guru and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91301/123167/liveagent/vs/guru","about":[{"@id":"https://www.getapp.sg/software/91301/liveagent#software"},{"@id":"https://www.getapp.sg/software/123167/guru#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91301/123167/liveagent/vs/guru#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91301/123167/liveagent/vs/guru#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e5791a5-255d-4344-b4f8-05a193b39cee.jpeg","url":"https://www.getapp.sg/software/91301/liveagent","@id":"https://www.getapp.sg/software/91301/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1786},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Guru","description":"Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use.\n\nConnect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence.\n\nGuru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically.\n\nThe result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e9dd3316-81e4-499e-882a-77ce31571241.png","url":"https://www.getapp.sg/software/123167/guru","@id":"https://www.getapp.sg/software/123167/guru#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":639},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/compare/91301/123167/liveagent/vs/guru#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Guru","position":3,"item":"https://www.getapp.sg/compare/91301/123167/liveagent/vs/guru","@type":"ListItem"}]}]}
</script>
