---
description: Compare LiveAgent vs Wildix and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Wildix Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Wildix](https://www.getapp.sg/compare/91301/2045027/liveagent/vs/wildix)

# Compare LiveAgent vs Wildix

Canonical: https://www.getapp.sg/compare/91301/2045027/liveagent/vs/wildix

> Detailed comparison between LiveAgent and Wildix. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Wildix |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 209 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- SSL Security
- Screen Sharing
- Surveys & Feedback
- Video Conferencing

### Wildix

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- SSL Security
- Screen Sharing
- Surveys & Feedback
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View Wildix Profile](https://www.getapp.sg/software/2045027/wildix)
- [View Original Comparison](https://www.getapp.sg/compare/91301/2045027/liveagent/vs/wildix)

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