---
description: Compare LiveAgent vs Exelysis Contact Center and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Exelysis Contact Center Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Exelysis Contact Center](https://www.getapp.sg/compare/91301/2059962/liveagent/vs/exelysis-contact-center)

# Compare LiveAgent vs Exelysis Contact Center

Canonical: https://www.getapp.sg/compare/91301/2059962/liveagent/vs/exelysis-contact-center

> Detailed comparison between LiveAgent and Exelysis Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Exelysis Contact Center |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1781 | 26 |
| **Starting Price** | US$15.00 | €50.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- File Transfer
- Inbound Call Center
- Monitoring
- On-Demand Recording
- Outbound Call Center
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting/Analytics

### Exelysis Contact Center

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- File Transfer
- Inbound Call Center
- Monitoring
- On-Demand Recording
- Outbound Call Center
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting/Analytics

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View Exelysis Contact Center Profile](https://www.getapp.sg/software/2059962/exelysis-contact-center)
- [View Original Comparison](https://www.getapp.sg/compare/91301/2059962/liveagent/vs/exelysis-contact-center)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Exelysis Contact Center Comparison | GetApp Singapore 2026","description":"Compare LiveAgent vs Exelysis Contact Center and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91301/2059962/liveagent/vs/exelysis-contact-center","about":[{"@id":"https://www.getapp.sg/software/91301/liveagent#software"},{"@id":"https://www.getapp.sg/software/2059962/exelysis-contact-center#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91301/2059962/liveagent/vs/exelysis-contact-center#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91301/2059962/liveagent/vs/exelysis-contact-center#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e5791a5-255d-4344-b4f8-05a193b39cee.jpeg","url":"https://www.getapp.sg/software/91301/liveagent","@id":"https://www.getapp.sg/software/91301/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1781},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Exelysis Contact Center","description":"Exelysis Contact Center is a cloud-based and on-premise PBX system designed for businesses in telecommunications, finance, telemarketing, infrastructure, food and beverage, and other industries. It lets sales representatives streamline customer communications via predictive dialing, click-to-call, call recording, call distribution, and more from a unified platform. \n\nExelysis Contact Center enables staff members to route calls, manage sales campaigns, access voice recordings, view contact information, transfer calls, and more. Sales teams can automate outbound campaigns by previewing customers’ calling cases and communicating with customers for large-scale campaigns via the broadcast dialing functionality. Also, supervisors can track agent productivity, build intuitive IVR systems, and monitor campaign performance to optimize overall customer relations.\n\nExelysis Contact Center helps team members handle inbound or outbound calls, add calls to queue, access encrypted recordings, and track call statistics in real-time. The platform also provides an API, which allows businesses to integrate the platform with several third-party ERP and CRM solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/80ee0407-f3f6-45f2-99a2-6d5c201efc69.png","url":"https://www.getapp.sg/software/2059962/exelysis-contact-center","@id":"https://www.getapp.sg/software/2059962/exelysis-contact-center#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":26},"offers":{"price":"50","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.getapp.sg/compare/91301/2059962/liveagent/vs/exelysis-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/599/unified-communications/software","@type":"ListItem"},{"name":"LiveAgent vs Exelysis Contact Center","position":3,"item":"https://www.getapp.sg/compare/91301/2059962/liveagent/vs/exelysis-contact-center","@type":"ListItem"}]}]}
</script>