---
description: Compare LiveAgent vs Rinkel and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Rinkel Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Rinkel](https://www.getapp.sg/compare/91301/2064008/liveagent/vs/rinkel)

# Compare LiveAgent vs Rinkel

Canonical: https://www.getapp.sg/compare/91301/2064008/liveagent/vs/rinkel

> Detailed comparison between LiveAgent and Rinkel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Rinkel |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 38 |
| **Starting Price** | US$15.00 | €10.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Monitoring
- On-Demand Recording
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Reporting & Statistics

### Rinkel

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Monitoring
- On-Demand Recording
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Reporting & Statistics

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View Rinkel Profile](https://www.getapp.sg/software/2064008/rinkel)
- [View Original Comparison](https://www.getapp.sg/compare/91301/2064008/liveagent/vs/rinkel)

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