---
description: Compare LiveAgent vs ALVAO Service Desk and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs ALVAO Service Desk Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> ALVAO Service Desk](https://www.getapp.sg/compare/91301/2067614/liveagent/vs/alvao-service-desk)

# Compare LiveAgent vs ALVAO Service Desk

Canonical: https://www.getapp.sg/compare/91301/2067614/liveagent/vs/alvao-service-desk

> Detailed comparison between LiveAgent and ALVAO Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | ALVAO Service Desk |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1789 | 29 |
| **Starting Price** | US$15.00 | US$36.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Analytics
- Audit Trail
- CMDB
- Chat/Messaging
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- Reminders
- SSL Security
- Single Sign On
- Support Ticket Management
- Surveys & Feedback

### ALVAO Service Desk

- API
- Activity Tracking
- Analytics
- Audit Trail
- CMDB
- Chat/Messaging
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- Reminders
- SSL Security
- Single Sign On
- Support Ticket Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View ALVAO Service Desk Profile](https://www.getapp.sg/software/2067614/alvao-service-desk)
- [View Original Comparison](https://www.getapp.sg/compare/91301/2067614/liveagent/vs/alvao-service-desk)

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