---
description: Compare LiveAgent vs Endear and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Endear Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> Endear](https://www.getapp.sg/compare/91301/2071361/liveagent/vs/endear-outbound-retailing)

# Compare LiveAgent vs Endear

Canonical: https://www.getapp.sg/compare/91301/2071361/liveagent/vs/endear-outbound-retailing

> Detailed comparison between LiveAgent and Endear. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Endear |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1789 | 47 |
| **Starting Price** | US$15.00 | US$350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Lead Management
- Live Chat
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Search/Filter
- Segmentation

### Endear

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Lead Management
- Live Chat
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Search/Filter
- Segmentation

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View Endear Profile](https://www.getapp.sg/software/2071361/endear-outbound-retailing)
- [View Original Comparison](https://www.getapp.sg/compare/91301/2071361/liveagent/vs/endear-outbound-retailing)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Endear Comparison | GetApp Singapore 2026","description":"Compare LiveAgent vs Endear and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91301/2071361/liveagent/vs/endear-outbound-retailing","about":[{"@id":"https://www.getapp.sg/software/91301/liveagent#software"},{"@id":"https://www.getapp.sg/software/2071361/endear-outbound-retailing#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91301/2071361/liveagent/vs/endear-outbound-retailing#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91301/2071361/liveagent/vs/endear-outbound-retailing#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a cloud-based customer service platform that consolidates email, live chat, inbound and outbound calling, and social media messaging into a unified agent workspace. The platform supports AI-powered chatbots, automated ticket routing, SLA management, canned responses, and a built-in knowledge base, making it suited for support teams across e-commerce, SaaS, finance, and travel industries. Configurable workflows, role-based permissions, and multi-brand support allow deployment across organizations of varying size and complexity.\n\nLiveAgent extends agent productivity through real-time visitor monitoring, proactive chat invitations, and a universal inbox that aggregates customer interactions from all channels. Reporting and analytics tools provide visibility into ticket volumes, agent performance, and customer satisfaction scores, giving managers the data needed to optimize staffing and response quality. Native integrations with CRM, billing, and marketing platforms connect support operations to broader business workflows without requiring custom development.","image":"https://images.g2crowd.com/display-layer-screenshots/4799/6d439e9ddbfa9df7f917edb83b4d8281fcc8492dce05ded31754117d765ab814.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91301/liveagent#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1789,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Endear","description":"Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale.\n\nWith over 2,000 retail stores around the globe driving more than $1 billion in attributed sales, Endear empowers store teams with unified customer profiles, real-time data, and AI that automatically identifies who to reach out to, when, and what to say — so associates spend their time selling, not searching. By streamlining outreach across channels like text, email, and WhatsApp, Endear helps deliver personalized, high-impact customer experiences that increase foot traffic and boost sales. \n\nWith every engagement trackable and actionable, Endear is redefining retail ROI so every store becomes a performance channel and every interaction becomes a revenue moment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/83b1332a-9bf9-4614-8485-c5080b2dbd17.jpeg","url":"https://www.getapp.sg/software/2071361/endear-outbound-retailing","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2071361/endear-outbound-retailing#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":47,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/compare/91301/2071361/liveagent/vs/endear-outbound-retailing#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"LiveAgent vs Endear","position":3,"item":"https://www.getapp.sg/compare/91301/2071361/liveagent/vs/endear-outbound-retailing","@type":"ListItem"}]}]}
</script>