---
description: Compare LiveAgent vs Mava and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Mava Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> Mava](https://www.getapp.sg/compare/91301/2077294/liveagent/vs/mava)

# Compare LiveAgent vs Mava

Canonical: https://www.getapp.sg/compare/91301/2077294/liveagent/vs/mava

> Detailed comparison between LiveAgent and Mava. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Mava |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1789 | 31 |
| **Starting Price** | US$15.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### LiveAgent

- API
- Alerts/Escalation
- Chat/Messaging
- Configurable Workflow
- Customer Communication
- Customer History
- Dashboard
- Email Management
- Inbox Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Tagging
- Workflow Management

### Mava

- API
- Alerts/Escalation
- Chat/Messaging
- Configurable Workflow
- Customer Communication
- Customer History
- Dashboard
- Email Management
- Inbox Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Tagging
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.sg/software/91301/liveagent)
- [View Mava Profile](https://www.getapp.sg/software/2077294/mava)
- [View Original Comparison](https://www.getapp.sg/compare/91301/2077294/liveagent/vs/mava)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Mava Comparison | GetApp Singapore 2026","description":"Compare LiveAgent vs Mava and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91301/2077294/liveagent/vs/mava","about":[{"@id":"https://www.getapp.sg/software/91301/liveagent#software"},{"@id":"https://www.getapp.sg/software/2077294/mava#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91301/2077294/liveagent/vs/mava#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91301/2077294/liveagent/vs/mava#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a cloud-based customer service platform that consolidates email, live chat, inbound and outbound calling, and social media messaging into a unified agent workspace. The platform supports AI-powered chatbots, automated ticket routing, SLA management, canned responses, and a built-in knowledge base, making it suited for support teams across e-commerce, SaaS, finance, and travel industries. Configurable workflows, role-based permissions, and multi-brand support allow deployment across organizations of varying size and complexity.\n\nLiveAgent extends agent productivity through real-time visitor monitoring, proactive chat invitations, and a universal inbox that aggregates customer interactions from all channels. Reporting and analytics tools provide visibility into ticket volumes, agent performance, and customer satisfaction scores, giving managers the data needed to optimize staffing and response quality. Native integrations with CRM, billing, and marketing platforms connect support operations to broader business workflows without requiring custom development.","image":"https://images.g2crowd.com/display-layer-screenshots/4799/6d439e9ddbfa9df7f917edb83b4d8281fcc8492dce05ded31754117d765ab814.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91301/liveagent#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1789,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Mava","description":"Mava is a cloud-based customer support platform for community-driven companies. It provides a comprehensive solution to support, respond, track, and optimize customer support from one centralized and secure dashboard.\n\nMava's AI-powered capabilities enable it to learn from a company's existing support content on platforms like GitHub, Google Docs, and their website. This allows Mava to automatically resolve up to fifty percent of common community queries, transforming user feedback into actionable insights to enhance support performance. The platform seamlessly integrates with various communication channels, including web chat, Telegram, Discord, and email, allowing companies to support their community in both public and private settings. Unlike other AI bots, Mava can handle support tickets in private channels as well as public forums, with the ability to hand over unresolved issues to human agents.\n\nMava's user-friendly interface makes it easy for support teams to manage inquiries and requests. The platform provides access to detailed support metrics, empowering companies to supercharge their customer support operations. With over four million messages sent, support for one thousand communities, and fifty thousand public Discord responses, Mava has proven to be a trusted solution for hundreds of community-driven organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/592f620a-e36c-49f7-b6e9-6d9e89f1901d.png","url":"https://www.getapp.sg/software/2077294/mava","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2077294/mava#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":31,"ratingValue":4.8},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/compare/91301/2077294/liveagent/vs/mava#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"LiveAgent vs Mava","position":3,"item":"https://www.getapp.sg/compare/91301/2077294/liveagent/vs/mava","@type":"ListItem"}]}]}
</script>
