---
description: Compare Freshservice vs Microsoft Power BI and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs Microsoft Power BI Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshservice \<span\>vs\</span\> Microsoft Power BI](https://www.getapp.sg/compare/91351/102847/freshservice/vs/power-bi)

# Compare Freshservice vs Microsoft Power BI

Canonical: https://www.getapp.sg/compare/91351/102847/freshservice/vs/power-bi

> Detailed comparison between Freshservice and Microsoft Power BI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Microsoft Power BI |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 714 | 1879 |
| **Starting Price** | US$19.00 | US$10.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Activity Dashboard
- Asset Tracking
- Automated Discovery
- Collaboration Tools
- Customer Complaint Tracking
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- For IT Project Management
- Forecasting
- Issue Scheduling
- Mobile Access
- Monitoring
- Real-Time Data
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Templates

### Microsoft Power BI

- API
- Activity Dashboard
- Collaboration Tools
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Forecasting
- Mobile Access
- Monitoring
- Real-Time Data
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Templates

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View Microsoft Power BI Profile](https://www.getapp.sg/software/102847/power-bi)
- [View Original Comparison](https://www.getapp.sg/compare/91351/102847/freshservice/vs/power-bi)

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