---
description: Compare Freshservice vs ITM IT Asset Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs ITM IT Asset Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshservice \<span\>vs\</span\> ITM IT Asset Management](https://www.getapp.sg/compare/91351/112643/freshservice/vs/itm-it-asset-management)

# Compare Freshservice vs ITM IT Asset Management

Canonical: https://www.getapp.sg/compare/91351/112643/freshservice/vs/itm-it-asset-management

> Detailed comparison between Freshservice and ITM IT Asset Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | ITM IT Asset Management |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 714 | 37 |
| **Starting Price** | US$19.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customizable Forms
- Customizable Reports
- Email Management
- Incident Management
- Inventory Management
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

### ITM IT Asset Management

- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customizable Forms
- Customizable Reports
- Email Management
- Incident Management
- Inventory Management
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View ITM IT Asset Management Profile](https://www.getapp.sg/software/112643/itm-it-asset-management)
- [View Original Comparison](https://www.getapp.sg/compare/91351/112643/freshservice/vs/itm-it-asset-management)

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