---
description: Compare Freshservice vs OfficeAmp and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs OfficeAmp Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshservice \<span\>vs\</span\> OfficeAmp](https://www.getapp.sg/compare/91351/114677/freshservice/vs/officeamp)

# Compare Freshservice vs OfficeAmp

Canonical: https://www.getapp.sg/compare/91351/114677/freshservice/vs/officeamp

> Detailed comparison between Freshservice and OfficeAmp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | OfficeAmp |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 685 | 12 |
| **Starting Price** | US$19.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Forms
- Help Desk Management
- Incident Management
- Live Chat
- Performance Metrics
- Project Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Task Management
- Ticket Management

### OfficeAmp

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Forms
- Help Desk Management
- Incident Management
- Live Chat
- Performance Metrics
- Project Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View OfficeAmp Profile](https://www.getapp.sg/software/114677/officeamp)
- [View Original Comparison](https://www.getapp.sg/compare/91351/114677/freshservice/vs/officeamp)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice vs OfficeAmp Comparison | GetApp Singapore 2026","description":"Compare Freshservice vs OfficeAmp and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91351/114677/freshservice/vs/officeamp","about":[{"@id":"https://www.getapp.sg/software/91351/freshservice#software"},{"@id":"https://www.getapp.sg/software/114677/officeamp#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91351/114677/freshservice/vs/officeamp#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91351/114677/freshservice/vs/officeamp#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Freshservice","description":"Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.\n\nFreshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.\n\nFreshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.\n\nFreshservice is part of the Freshworks product family, whose flagship product is the leading customer support solution Freshdesk – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.sg/software/91351/freshservice","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91351/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":685},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"OfficeAmp","description":"OfficeAmp is an office operations and issue management software for Slack which provides office managers and administrators with a central location from which to collect, manage and resolve workplace issues, as well as generally manage all employee requests and questions and office tasks, all within Slack in real time. OfficeAmp allows users to manage office issues such as requesting pay stubs, booking flights, ordering snacks or lunch, and more without the need for emails, texts or calls.\n\nOfficeAmp gives administrators and employees a single place to create, organize and manage office tasks and issues. Users simply write a free form sentence in order to alert administrators to an issue like slow WiFi or a broken HDMI cable. OfficeAmp categorizes and prioritizes issues so that the most important issues are handled first and by the most appropriate person. Admins have complete control and can assign an issue to another team member if they feel that person can manage the problem more effectively. Admins can ask the individual who submitted the issue for more information, as well as add notes and an estimated time of completion to keep the issue submitter up-to-date.\n\nSummary reports give users a rundown of issues, and can be generated for individuals or for the entire company. OfficeAmp summary reports can be downloaded as Excel files. Once a task has been completed, users can resolve the issue. OfficeAmp then sends an automatic notification to the submitter to inform them their issue has been resolved. For admins, OfficeAmp ensures all requests are handled in one place, and that all issues are categorized and prioritized in order of importance. Admins can also define rules to route or assign issues to different team members. For employees, OfficeAmp allows them to create and log issues quickly and nudge admins for updates or further information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7c6962da-bbfd-43cd-b5da-c03e27710429.png","url":"https://www.getapp.sg/software/114677/officeamp","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/114677/officeamp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":12},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Freshservice vs OfficeAmp","position":3,"item":"https://www.getapp.sg/compare/91351/114677/freshservice/vs/officeamp","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/91351/114677/freshservice/vs/officeamp#breadcrumblist"}]}
</script>