---
description: Compare Freshservice vs Domotz and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs Domotz Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Domotz](https://www.getapp.sg/compare/91351/116795/freshservice/vs/domotz-pro)

# Compare Freshservice vs Domotz

Canonical: https://www.getapp.sg/compare/91351/116795/freshservice/vs/domotz-pro

> Detailed comparison between Freshservice and Domotz. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Domotz |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 736 | 126 |
| **Starting Price** | US$19.00 | US$1.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Customizable Reports
- Dashboard
- Event Logs
- IT Asset Management
- IT Reporting
- Issue Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Real-Time Data
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Single Sign On
- Ticket Management

### Domotz

- API
- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Customizable Reports
- Dashboard
- Event Logs
- IT Asset Management
- IT Reporting
- Issue Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Real-Time Data
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Single Sign On
- Ticket Management

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View Domotz Profile](https://www.getapp.sg/software/116795/domotz-pro)
- [View Original Comparison](https://www.getapp.sg/compare/91351/116795/freshservice/vs/domotz-pro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice vs Domotz Comparison | GetApp Singapore 2026","description":"Compare Freshservice vs Domotz and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91351/116795/freshservice/vs/domotz-pro","about":[{"@id":"https://www.getapp.sg/software/91351/freshservice#software"},{"@id":"https://www.getapp.sg/software/116795/domotz-pro#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91351/116795/freshservice/vs/domotz-pro#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91351/116795/freshservice/vs/domotz-pro#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG"},{"name":"Freshservice","description":"Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.\n\nFreshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.\n\nFreshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.\n\nFreshservice is part of the Freshworks product family, whose flagship product is the leading customer support solution Freshdesk – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.sg/software/91351/freshservice","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91351/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":736,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Domotz","description":"Domotz is a network monitoring and management platform designed for MSPs, IT professionals, system integrators, and enterprises that need complete visibility and operational control across distributed networks.\n\nStart with Free Discovery to automatically identify devices, map network topology, and surface critical insights using real production data. No credit card is required. Free Discovery allows you to evaluate your environment, uncover risks, and understand device health before making a purchasing decision.\n\nWhen you are ready to move forward, Domotz offers simple and transparent pricing at $1.50 per device per month. Every monitored device includes full access to the platform. There are no feature tiers, no limits on users, and no hidden fees. All capabilities are available from day one.\n\nDomotz enables continuous monitoring and operational management of routers, switches, firewalls, access points, servers, cameras, printers, and IoT devices. Devices are automatically discovered and classified across multiple networks. Proactive alerts and insights help teams identify and resolve issues before they impact users.\n\nThe platform integrates with more than 500 tools, including PSA platforms, documentation systems, automation tools, and leading network vendors. Unlimited users are supported with role based access, allowing teams to collaborate securely and efficiently.\n\nDomotz is built to scale from a single site to thousands of devices across multiple locations. Devices can be added or removed at any time, networks can be managed centrally, and subscriptions can be canceled whenever needed. Domotz delivers enterprise grade network monitoring and management while remaining easy to deploy and operate.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e305a99a-e59c-47cf-970c-9780a2786c34.png","url":"https://www.getapp.sg/software/116795/domotz-pro","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/116795/domotz-pro#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":126,"ratingValue":4.9},"offers":{"price":"1.5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/325/it-asset-management/software","@type":"ListItem"},{"name":"Freshservice vs Domotz","position":3,"item":"https://www.getapp.sg/compare/91351/116795/freshservice/vs/domotz-pro","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/91351/116795/freshservice/vs/domotz-pro#breadcrumblist"}]}
</script>
