---
description: Compare Freshservice vs NetSupport Manager and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs NetSupport Manager Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [Freshservice \<span\>vs\</span\> NetSupport Manager](https://www.getapp.sg/compare/91351/125531/freshservice/vs/netsupport-manager)

# Compare Freshservice vs NetSupport Manager

Canonical: https://www.getapp.sg/compare/91351/125531/freshservice/vs/netsupport-manager

> Detailed comparison between Freshservice and NetSupport Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | NetSupport Manager |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 791 | 32 |
| **Starting Price** | US$19.00 | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- File Sharing
- IT Asset Tracking
- Inventory Management
- License Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multiple User Accounts
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security

### NetSupport Manager

- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- File Sharing
- IT Asset Tracking
- Inventory Management
- License Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multiple User Accounts
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View NetSupport Manager Profile](https://www.getapp.sg/software/125531/netsupport-manager)
- [View Original Comparison](https://www.getapp.sg/compare/91351/125531/freshservice/vs/netsupport-manager)

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