---
description: Compare Freshservice vs Symantec Ghost Solution Suite and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs Symantec Ghost Solution Suite Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshservice \<span\>vs\</span\> Symantec Ghost Solution Suite](https://www.getapp.sg/compare/91351/2052983/freshservice/vs/symantec-ghost-solution-suite)

# Compare Freshservice vs Symantec Ghost Solution Suite

Canonical: https://www.getapp.sg/compare/91351/2052983/freshservice/vs/symantec-ghost-solution-suite

> Detailed comparison between Freshservice and Symantec Ghost Solution Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Symantec Ghost Solution Suite |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 751 | 36 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Freshservice

- Asset Tracking
- Automated Discovery
- Completion Tracking
- Configurable Workflow
- Customer Complaint Tracking
- Customizable Reports
- For IT Project Management
- Help Desk Management
- IT Asset Management
- Issue Scheduling
- License Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Data
- Requirements Management
- Risk Analysis
- Scheduling
- Support Ticket Management
- Survey/Poll Management

### Symantec Ghost Solution Suite

- IT Asset Management

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View Symantec Ghost Solution Suite Profile](https://www.getapp.sg/software/2052983/symantec-ghost-solution-suite)
- [View Original Comparison](https://www.getapp.sg/compare/91351/2052983/freshservice/vs/symantec-ghost-solution-suite)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice vs Symantec Ghost Solution Suite Comparison | GetApp Singapore 2026","description":"Compare Freshservice vs Symantec Ghost Solution Suite and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91351/2052983/freshservice/vs/symantec-ghost-solution-suite","about":[{"@id":"https://www.getapp.sg/software/91351/freshservice#software"},{"@id":"https://www.getapp.sg/software/2052983/symantec-ghost-solution-suite#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91351/2052983/freshservice/vs/symantec-ghost-solution-suite#breadcrumblist"},"@id":"https://www.getapp.sg/compare/91351/2052983/freshservice/vs/symantec-ghost-solution-suite#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Freshservice","description":"Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.\n\nFreshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.\n\nFreshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.\n\nFreshservice is part of the Freshworks product family, whose flagship product is the leading customer support solution Freshdesk – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.sg/software/91351/freshservice","@id":"https://www.getapp.sg/software/91351/freshservice#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":751},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Symantec Ghost Solution Suite","description":"Symantec Ghost Solution Suite is an IT service software designed to help businesses of all sizes configure and deploy software across different operating systems and hardware. Managers can perform computer management tasks and handle machines on a unified interface.\n\nThe platform allows teams to add, delete, modify, and manage virtual computers using multi-casting capabilities. Symantec Ghost Solution Suite enables managers to perform custom scripting operations and upgrade software. Supervisors can also create and schedule job tasks to configure networks and disks on a centralized dashboard.\n\nSymantec Ghost Solution Suite lets stakeholders group computers and utilize the web console to deploy jobs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22d6823b-db3f-4f72-8bf4-892d98ef2762.jpeg","url":"https://www.getapp.sg/software/2052983/symantec-ghost-solution-suite","@id":"https://www.getapp.sg/software/2052983/symantec-ghost-solution-suite#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":36},"operatingSystem":"Windows"},{"@id":"https://www.getapp.sg/compare/91351/2052983/freshservice/vs/symantec-ghost-solution-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Freshservice vs Symantec Ghost Solution Suite","position":3,"item":"https://www.getapp.sg/compare/91351/2052983/freshservice/vs/symantec-ghost-solution-suite","@type":"ListItem"}]}]}
</script>
