---
description: Compare Freshservice vs Qualityze Change Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs Qualityze Change Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshservice \<span\>vs\</span\> Qualityze Change Management](https://www.getapp.sg/compare/91351/2054886/freshservice/vs/change-management)

# Compare Freshservice vs Qualityze Change Management

Canonical: https://www.getapp.sg/compare/91351/2054886/freshservice/vs/change-management

> Detailed comparison between Freshservice and Qualityze Change Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Qualityze Change Management |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 714 | 0 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Activity Tracking
- Approval Workflow
- Audit Trail
- Calendar Management
- Change Management
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Document Management
- Incident Management
- Prioritization
- Problem Management
- Release Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Management
- Task Management
- Workflow Management

### Qualityze Change Management

- API
- Activity Tracking
- Approval Workflow
- Audit Trail
- Calendar Management
- Change Management
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Document Management
- Incident Management
- Prioritization
- Problem Management
- Release Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Management
- Task Management
- Workflow Management

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View Qualityze Change Management Profile](https://www.getapp.sg/software/2054886/change-management)
- [View Original Comparison](https://www.getapp.sg/compare/91351/2054886/freshservice/vs/change-management)

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