---
description: Compare Freshservice vs OnPage Incident Management System and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs OnPage Incident Management System Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [Freshservice \<span\>vs\</span\> OnPage Incident Management System](https://www.getapp.sg/compare/91351/2066212/freshservice/vs/onpage-incident-management-system)

# Compare Freshservice vs OnPage Incident Management System

Canonical: https://www.getapp.sg/compare/91351/2066212/freshservice/vs/onpage-incident-management-system

> Detailed comparison between Freshservice and OnPage Incident Management System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | OnPage Incident Management System |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 791 | 40 |
| **Starting Price** | US$19.00 | US$13.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Freshservice

- API
- Audit Trail
- Chat/Messaging
- Customizable Reports
- Email Alerts
- Event Logs
- IT Incident Management
- Incident Management
- Incident Reporting
- Investigation Management
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Reporting/Analytics
- Scheduling
- Single Sign On
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### OnPage Incident Management System

- API
- Audit Trail
- Chat/Messaging
- Customizable Reports
- Email Alerts
- Event Logs
- IT Incident Management
- Incident Management
- Incident Reporting
- Investigation Management
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Reporting/Analytics
- Scheduling
- Single Sign On
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View OnPage Incident Management System Profile](https://www.getapp.sg/software/2066212/onpage-incident-management-system)
- [View Original Comparison](https://www.getapp.sg/compare/91351/2066212/freshservice/vs/onpage-incident-management-system)

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