---
description: Compare Freshservice vs ChangePlan and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs ChangePlan Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshservice \<span\>vs\</span\> ChangePlan](https://www.getapp.sg/compare/91351/2074172/freshservice/vs/changeplan)

# Compare Freshservice vs ChangePlan

Canonical: https://www.getapp.sg/compare/91351/2074172/freshservice/vs/changeplan

> Detailed comparison between Freshservice and ChangePlan. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | ChangePlan |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 714 | 4 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Freshservice

- Activity Tracking
- Alerts/Notifications
- Approval Workflow
- Change Management
- Change Planning
- Change Tracking
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Knowledge Base Management
- Multi-Language
- Prioritization
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduled/Automated Reports
- Single Sign On
- Task Management
- Third-Party Integrations
- Workflow Management

### ChangePlan

- Activity Tracking
- Alerts/Notifications
- Approval Workflow
- Change Management
- Change Planning
- Change Tracking
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Knowledge Base Management
- Multi-Language
- Prioritization
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduled/Automated Reports
- Single Sign On
- Task Management
- Third-Party Integrations
- Workflow Management

## Links

- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View ChangePlan Profile](https://www.getapp.sg/software/2074172/changeplan)
- [View Original Comparison](https://www.getapp.sg/compare/91351/2074172/freshservice/vs/changeplan)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice vs ChangePlan Comparison | GetApp Singapore 2026","description":"Compare Freshservice vs ChangePlan and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/91351/2074172/freshservice/vs/changeplan","about":[{"@id":"https://www.getapp.sg/software/91351/freshservice#software"},{"@id":"https://www.getapp.sg/software/2074172/changeplan#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/91351/2074172/freshservice/vs/changeplan#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/91351/2074172/freshservice/vs/changeplan#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Freshservice","description":"Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.\n\nFreshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.\n\nFreshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.\n\nFreshservice is part of the Freshworks product family, whose flagship product is the leading customer support solution Freshdesk – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.sg/software/91351/freshservice","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91351/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":714,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"ChangePlan","description":"ChangePlan is a software tool for enterprise change management. Providing solutions for enterprise organizations to plan, manage, and report on change initiatives. The software enables change managers to capture impacts, accelerate project completion with less effort, monitor stakeholder experiences across initiatives, generate real-time data-driven reports, track readiness, and build communications and training plans to support stakeholders through organizational changes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9ad4f0cc-cb5e-4ef8-951c-619cea841937.jpeg","url":"https://www.getapp.sg/software/2074172/changeplan","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2074172/changeplan#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4,"ratingValue":4.8},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Freshservice vs ChangePlan","position":3,"item":"https://www.getapp.sg/compare/91351/2074172/freshservice/vs/changeplan","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/91351/2074172/freshservice/vs/changeplan#breadcrumblist"}]}
</script>