---
description: Compare Veeva CRM vs MasterControl Quality Excellence and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Veeva CRM vs MasterControl Quality Excellence Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Veeva CRM \<span\>vs\</span\> MasterControl Quality Excellence](https://www.getapp.sg/compare/91388/104305/veeva-crm/vs/mastercontrol)

# Compare Veeva CRM vs MasterControl Quality Excellence

Canonical: https://www.getapp.sg/compare/91388/104305/veeva-crm/vs/mastercontrol

> Detailed comparison between Veeva CRM and MasterControl Quality Excellence. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Veeva CRM | MasterControl Quality Excellence |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 18 | 526 |
| **Starting Price** | - | US$25,000.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Veeva CRM

- Activity Dashboard
- Document Storage
- Lead Management
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

### MasterControl Quality Excellence

- Activity Dashboard
- Archiving & Retention
- Audit Planning
- Customer Complaint Tracking
- Customizable Reports
- Defect Tracking
- Document Storage
- Document Templates
- Monitoring
- Project Management
- Real-Time Data
- Reminders
- Reporting/Analytics
- Risk Analysis
- Root Cause Analysis
- Safety Management
- Scheduling
- Third-Party Integrations
- Workflow Management

## Links

- [View Veeva CRM Profile](https://www.getapp.sg/software/91388/veeva-crm)
- [View MasterControl Quality Excellence Profile](https://www.getapp.sg/software/104305/mastercontrol)
- [View Original Comparison](https://www.getapp.sg/compare/91388/104305/veeva-crm/vs/mastercontrol)

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