---
description: Compare ServiceNow vs Backlog and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs Backlog Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [ServiceNow \<span\>vs\</span\> Backlog](https://www.getapp.sg/compare/9156/109133/servicenow/vs/backlog)

# Compare ServiceNow vs Backlog

Canonical: https://www.getapp.sg/compare/9156/109133/servicenow/vs/backlog

> Detailed comparison between ServiceNow and Backlog. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | Backlog |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 344 | 169 |
| **Starting Price** | US$100.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### ServiceNow

- API
- Activity Dashboard
- Approval Process Control
- Dashboard
- Email Management
- Monitoring
- Prioritization
- Project Management
- Real-Time Data
- Real-Time Updates
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Task Management
- Ticket Management
- Version Control
- Workflow Management

### Backlog

- API
- Activity Dashboard
- Approval Process Control
- Dashboard
- Email Management
- Monitoring
- Prioritization
- Project Management
- Real-Time Data
- Real-Time Updates
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Task Management
- Ticket Management
- Version Control
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.getapp.sg/software/9156/servicenow)
- [View Backlog Profile](https://www.getapp.sg/software/109133/backlog)
- [View Original Comparison](https://www.getapp.sg/compare/9156/109133/servicenow/vs/backlog)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow vs Backlog Comparison | GetApp Singapore 2026","description":"Compare ServiceNow vs Backlog and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/9156/109133/servicenow/vs/backlog","about":[{"@id":"https://www.getapp.sg/software/9156/servicenow#software"},{"@id":"https://www.getapp.sg/software/109133/backlog#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/9156/109133/servicenow/vs/backlog#breadcrumblist"},"@id":"https://www.getapp.sg/compare/9156/109133/servicenow/vs/backlog#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"ServiceNow","description":"ServiceNow is a platform-as-a-service provider of IT service applications. The company provide a range of pre-built ITSM products to  automate and manage numerous IT enterprise services. Using the single software you can automate process and create custom applications to meet all your IT service needs. ServiceNow can be used for cloud and virtualization lifecycle management, change orchestration, infrastructure discovery and IT governance, among others. You can also use the software to report on all applications, as well as to generate reports on KPIs and benchmarking and create executive dashboards. \n\nServiceNow offers a wide selection of integrated IT service management tools and applications, each with multiple feature-sets and capabilities. ServiceNow offers a service automation platform to tailor existing applications, share information among applications or build custom applications. There is also a ServiceWatch product that helps to discover and map relationships between IT components and incidents, with dashboards giving real-time insight into the health of the business services. ServiceNow Discovery can be used to identify IP-enabled configuration items (CIs), map their interdependencies and export the data to the ServiceNow Configuration Management Database.\n\nServiceNow Express is the ITSM product for companies of all sizes and includes a range of features. The solution delivers end-to-end incident management with visual taskboards and tickets, priority setting, and asset and configuration monitoring. You can also generate reports on all business KPIs and metrics through dashboards, graphs and charts. \n\nServiceNow IT Service Automation Applications include asset management, change and release management, configuration management, incident, IT cost, and problem management, and a service catalog. ServiceNow Service Catalog helps to improve the customer experience by providing a customer-facing storefront for users to access self-help, submit IT requests, log issues and track progress.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/00c1fc51-b68d-4dd8-9aae-d658c06f6e39.avif","url":"https://www.getapp.sg/software/9156/servicenow","@id":"https://www.getapp.sg/software/9156/servicenow#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":344},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Backlog","description":"Backlog is an all-in-one project management tool for developers and their teams with capabilities such as issue tracking, version control and wiki on a single platform. Core features include projects, burndown charts, Gantt charts, issues, watchlists, subtasking, comment threads, file sharing and bug tracking. The platform is intuitive for non-developers and can be accessed while on the go via mobile app for Android and iOS.\n\nBacklog helps users prioritize and manage tasks within projects through collaboration across teams and to-do lists, while tracking overall progress. Users can communicate project updates, discuss plans, and submit work requests to teams, and securely share files, from legal documents to web design work. Backlog helps keep users up to date on overall project status and provides cumulative summaries and individual milestone tracking.\n\nBacklog automatically generates and updates Gantt charts in real time to help with project planning, allowing users to slice and dice charts by assignee, milestone or category, and export to Excel. Version control features provide web-based, Git and Subversion repositories for engineering and design teams with no installation required. Built-in features include custom fields, user permissions, email integration, and wiki for creating meeting notes, project plans, and product requirements.\n\nBacklog enables project management while on the go with its mobile app for iOS and Android that allows users to keep track of issue changes and comments, and get mobile alerts and notifications anywhere.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f729366b-0d1c-46ae-8fd2-1da25beccb6d.png","url":"https://www.getapp.sg/software/109133/backlog","@id":"https://www.getapp.sg/software/109133/backlog#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":169},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/9156/109133/servicenow/vs/backlog#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/325/it-asset-management/software","@type":"ListItem"},{"name":"ServiceNow vs Backlog","position":3,"item":"https://www.getapp.sg/compare/9156/109133/servicenow/vs/backlog","@type":"ListItem"}]}]}
</script>