---
description: Compare ServiceNow vs Giva and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs Giva Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Configuration Management Tools](/directory/2067/configuration-tools/software) > [ServiceNow \<span\>vs\</span\> Giva](https://www.getapp.sg/compare/9156/116599/servicenow/vs/giva-customer-service)

# Compare ServiceNow vs Giva

Canonical: https://www.getapp.sg/compare/9156/116599/servicenow/vs/giva-customer-service

> Detailed comparison between ServiceNow and Giva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Giva |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 348 | 57 |
| **Starting Price** | US$100.00 | US$69.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- CRM
- Configurable Workflow
- Dashboard
- Email Management
- IT Asset Management
- Incident Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management
- Workflow Management

### Giva

- API
- CRM
- Configurable Workflow
- Dashboard
- Email Management
- IT Asset Management
- Incident Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.getapp.sg/software/9156/servicenow)
- [View Giva Profile](https://www.getapp.sg/software/116599/giva-customer-service)
- [View Original Comparison](https://www.getapp.sg/compare/9156/116599/servicenow/vs/giva-customer-service)

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