---
description: Compare ServiceNow vs Ivanti Neurons for ITSM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs Ivanti Neurons for ITSM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [ServiceNow \<span\>vs\</span\> Ivanti Neurons for ITSM](https://www.getapp.sg/compare/9156/2053230/servicenow/vs/ivanti-neurons-for-itsm)

# Compare ServiceNow vs Ivanti Neurons for ITSM

Canonical: https://www.getapp.sg/compare/9156/2053230/servicenow/vs/ivanti-neurons-for-itsm

> Detailed comparison between ServiceNow and Ivanti Neurons for ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Ivanti Neurons for ITSM |
| **Overall rating** | 4.5/5 | 3.9/5 |
| **Total Reviews** | 344 | 15 |
| **Starting Price** | US$100.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### ServiceNow

- Asset Tracking
- Capacity Management
- Change Management
- Configurable Workflow
- Contract/License Management
- Dashboard
- IT Asset Management
- IT Cost Management
- Incident Management
- Knowledge Base Management
- License Management
- Monitoring
- Project Management
- Real-Time Data
- Self Service Portal
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Ivanti Neurons for ITSM

- Analytics
- Change Management
- IT Asset Management
- Incident Management
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management

## Links

- [View ServiceNow Profile](https://www.getapp.sg/software/9156/servicenow)
- [View Ivanti Neurons for ITSM Profile](https://www.getapp.sg/software/2053230/ivanti-neurons-for-itsm)
- [View Original Comparison](https://www.getapp.sg/compare/9156/2053230/servicenow/vs/ivanti-neurons-for-itsm)

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