---
description: Compare ServiceNow vs Salesforce Sales Cloud and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs Salesforce Sales Cloud Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/1141/cmdb/software) > [ServiceNow \<span\>vs\</span\> Salesforce Sales Cloud](https://www.getapp.sg/compare/9156/90378/servicenow/vs/salesforce)

# Compare ServiceNow vs Salesforce Sales Cloud

Canonical: https://www.getapp.sg/compare/9156/90378/servicenow/vs/salesforce

> Detailed comparison between ServiceNow and Salesforce Sales Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Salesforce Sales Cloud |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 348 | 18781 |
| **Starting Price** | US$100.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Approval Process Control
- CRM
- Configurable Workflow
- Contract/License Management
- Dashboard
- Email Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Task Management
- Workflow Management

### Salesforce Sales Cloud

- API
- Approval Process Control
- CRM
- Configurable Workflow
- Contract/License Management
- Dashboard
- Email Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Task Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.getapp.sg/software/9156/servicenow)
- [View Salesforce Sales Cloud Profile](https://www.getapp.sg/software/90378/salesforce)
- [View Original Comparison](https://www.getapp.sg/compare/9156/90378/servicenow/vs/salesforce)

-----

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