---
description: Compare ServiceNow vs HappyFox Help Desk and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs HappyFox Help Desk Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [ServiceNow \<span\>vs\</span\> HappyFox Help Desk](https://www.getapp.sg/compare/9156/90516/servicenow/vs/happyfox)

# Compare ServiceNow vs HappyFox Help Desk

Canonical: https://www.getapp.sg/compare/9156/90516/servicenow/vs/happyfox

> Detailed comparison between ServiceNow and HappyFox Help Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | HappyFox Help Desk |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 348 | 92 |
| **Starting Price** | US$100.00 | US$24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- Approval Process Control
- Asset Tracking
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Email Management
- IT Asset Management
- Incident Management
- Knowledge Management
- Monitoring
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

### HappyFox Help Desk

- Approval Process Control
- Asset Tracking
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Email Management
- IT Asset Management
- Incident Management
- Knowledge Management
- Monitoring
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.getapp.sg/software/9156/servicenow)
- [View HappyFox Help Desk Profile](https://www.getapp.sg/software/90516/happyfox)
- [View Original Comparison](https://www.getapp.sg/compare/9156/90516/servicenow/vs/happyfox)

-----

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