---
description: Compare ServiceNow vs draw.io and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs draw.io Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Configuration Management Tools](/directory/2067/configuration-tools/software) > [ServiceNow \<span\>vs\</span\> draw.io](https://www.getapp.sg/compare/9156/91063/servicenow/vs/draw-io)

# Compare ServiceNow vs draw.io

Canonical: https://www.getapp.sg/compare/9156/91063/servicenow/vs/draw-io

> Detailed comparison between ServiceNow and draw.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | draw.io |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 348 | 771 |
| **Starting Price** | US$100.00 | €5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Asset Tracking
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Management
- IT Cost Management
- License Management
- Monitoring
- Project Management
- Real-Time Chat
- Real-Time Data
- Request Assignment
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### draw.io

- Data Import/Export
- Drag & Drop
- Wiki

## Links

- [View ServiceNow Profile](https://www.getapp.sg/software/9156/servicenow)
- [View draw.io Profile](https://www.getapp.sg/software/91063/draw-io)
- [View Original Comparison](https://www.getapp.sg/compare/9156/91063/servicenow/vs/draw-io)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow vs draw.io Comparison | GetApp Singapore 2026","description":"Compare ServiceNow vs draw.io and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/9156/91063/servicenow/vs/draw-io","about":[{"@id":"https://www.getapp.sg/software/9156/servicenow#software"},{"@id":"https://www.getapp.sg/software/91063/draw-io#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/9156/91063/servicenow/vs/draw-io#breadcrumblist"},"@id":"https://www.getapp.sg/compare/9156/91063/servicenow/vs/draw-io#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"ServiceNow","description":"ServiceNow is a platform-as-a-service provider of IT service applications. The company provide a range of pre-built ITSM products to  automate and manage numerous IT enterprise services. Using the single software you can automate process and create custom applications to meet all your IT service needs. ServiceNow can be used for cloud and virtualization lifecycle management, change orchestration, infrastructure discovery and IT governance, among others. You can also use the software to report on all applications, as well as to generate reports on KPIs and benchmarking and create executive dashboards. \n\nServiceNow offers a wide selection of integrated IT service management tools and applications, each with multiple feature-sets and capabilities. ServiceNow offers a service automation platform to tailor existing applications, share information among applications or build custom applications. There is also a ServiceWatch product that helps to discover and map relationships between IT components and incidents, with dashboards giving real-time insight into the health of the business services. ServiceNow Discovery can be used to identify IP-enabled configuration items (CIs), map their interdependencies and export the data to the ServiceNow Configuration Management Database.\n\nServiceNow Express is the ITSM product for companies of all sizes and includes a range of features. The solution delivers end-to-end incident management with visual taskboards and tickets, priority setting, and asset and configuration monitoring. You can also generate reports on all business KPIs and metrics through dashboards, graphs and charts. \n\nServiceNow IT Service Automation Applications include asset management, change and release management, configuration management, incident, IT cost, and problem management, and a service catalog. ServiceNow Service Catalog helps to improve the customer experience by providing a customer-facing storefront for users to access self-help, submit IT requests, log issues and track progress.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/00c1fc51-b68d-4dd8-9aae-d658c06f6e39.avif","url":"https://www.getapp.sg/software/9156/servicenow","@id":"https://www.getapp.sg/software/9156/servicenow#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":348},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"draw.io","description":"draw.io is a free diagramming application that allows users to create and share diagrams within a web browser. The online tool works with G Suite/Google Drive and Dropbox, and is deeply integrated and audit-friendly in Atlassian's Confluence and Jira products. Users can also work on diagrams offline and save locally using draw.io’s desktop app for macOS, Windows and Linux.\n\ndraw.io provides an intuitive interface with drag &amp; drop functionality, customizable diagram templates, and an extensive shape library. Users are able to create and edit a variety of diagrams including flowcharts, org charts, process diagrams, ER diagrams, UML, network diagrams, and more. draw.io’s rich functionality allows users to track and restore changes, import and export various formats, and automatically publish and share work.\n\nBPMN diagrams help users present complex processes and workflows, useful for onboarding new employees, or when a business process needs to be audited. UML diagrams help document all aspects of software engineering projects, whether behavioral or structural. Flow charts can be created using the drag &amp; drop interface, including a variety of shapes to define and depict complex workflows.\n\nMind maps help visually brainstorm concepts or problems by organizing information into related topics, useful for making decisions or preparing a complex document. Network diagrams allow users to visualize their IT infrastructure by creating a detailed illustration of their network with all of its devices. Users can plan the layout of a website or user interface using wireframe models, while mockups help prototype interfaces during application development to optimize their usability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e0ffbdb-64f3-4f63-83fd-f9dedb18e2ed.png","url":"https://www.getapp.sg/software/91063/draw-io","@id":"https://www.getapp.sg/software/91063/draw-io#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":771},"offers":{"price":"5","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@id":"https://www.getapp.sg/compare/9156/91063/servicenow/vs/draw-io#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Configuration Management Tools","position":2,"item":"/directory/2067/configuration-tools/software","@type":"ListItem"},{"name":"ServiceNow vs draw.io","position":3,"item":"https://www.getapp.sg/compare/9156/91063/servicenow/vs/draw-io","@type":"ListItem"}]}]}
</script>
