---
description: Compare Salesforce Service Cloud vs Redtail CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Service Cloud vs Redtail CRM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [Salesforce Service Cloud \<span\>vs\</span\> Redtail CRM](https://www.getapp.sg/compare/91754/114375/salesforce-1-service-cloud/vs/redtail-crm)

# Compare Salesforce Service Cloud vs Redtail CRM

Canonical: https://www.getapp.sg/compare/91754/114375/salesforce-1-service-cloud/vs/redtail-crm

> Detailed comparison between Salesforce Service Cloud and Redtail CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Redtail CRM |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 824 | 85 |
| **Starting Price** | US$25.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Service Cloud

- Activity Tracking
- CRM
- Calendar Management
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Document Management
- Document Storage
- Email Management
- For Insurance Industry
- Lead Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Tagging
- Task Management
- Workflow Management

### Redtail CRM

- Activity Tracking
- CRM
- Calendar Management
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Document Management
- Document Storage
- Email Management
- For Insurance Industry
- Lead Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Tagging
- Task Management
- Workflow Management

## Links

- [View Salesforce Service Cloud Profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
- [View Redtail CRM Profile](https://www.getapp.sg/software/114375/redtail-crm)
- [View Original Comparison](https://www.getapp.sg/compare/91754/114375/salesforce-1-service-cloud/vs/redtail-crm)

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