---
description: Compare Salesforce Service Cloud vs Infobip and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Service Cloud vs Infobip Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/705/work-order/software) > [Salesforce Service Cloud \<span\>vs\</span\> Infobip](https://www.getapp.sg/compare/91754/133339/salesforce-1-service-cloud/vs/infobip)

# Compare Salesforce Service Cloud vs Infobip

Canonical: https://www.getapp.sg/compare/91754/133339/salesforce-1-service-cloud/vs/infobip

> Detailed comparison between Salesforce Service Cloud and Infobip. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Infobip |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 824 | 14 |
| **Starting Price** | US$25.00 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Service Cloud

- API
- Activity Dashboard
- Alerts/Escalation
- Call Center Management
- Call Recording
- Call Routing
- Campaign Management
- Chat/Messaging
- Communication Management
- Contact Management
- Dashboard
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Performance Management
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations

### Infobip

- API
- Activity Dashboard
- Alerts/Escalation
- Call Center Management
- Call Recording
- Call Routing
- Campaign Management
- Chat/Messaging
- Communication Management
- Contact Management
- Dashboard
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Performance Management
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations

## Links

- [View Salesforce Service Cloud Profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
- [View Infobip Profile](https://www.getapp.sg/software/133339/infobip)
- [View Original Comparison](https://www.getapp.sg/compare/91754/133339/salesforce-1-service-cloud/vs/infobip)

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