---
description: Compare Lime Connect vs Re:amaze and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lime Connect vs Re:amaze Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/1659/conversational-marketing-platform/software) > [Lime Connect \<span\>vs\</span\> Re:amaze](https://www.getapp.sg/compare/90636/91771/userlike-live-chat/vs/reamaze-cloud-helpdesk)

# Compare Lime Connect vs Re:amaze

Canonical: https://www.getapp.sg/compare/90636/91771/userlike-live-chat/vs/reamaze-cloud-helpdesk

> Detailed comparison between Lime Connect and Re:amaze. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lime Connect | Re:amaze |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 647 | 53 |
| **Starting Price** | US$100.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Lime Connect

- API
- CRM
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Dashboard
- Email Management
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### Re:amaze

- API
- CRM
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Dashboard
- Email Management
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View Lime Connect Profile](https://www.getapp.sg/software/90636/userlike-live-chat)
- [View Re:amaze Profile](https://www.getapp.sg/software/91771/reamaze-cloud-helpdesk)
- [View Original Comparison](https://www.getapp.sg/compare/90636/91771/userlike-live-chat/vs/reamaze-cloud-helpdesk)

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