---
description: Compare JIRA Service Management vs Virima and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: JIRA Service Management vs Virima Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [JIRA Service Management \<span\>vs\</span\> Virima](https://www.getapp.sg/compare/91811/2052725/jira-service-management/vs/virima)

# Compare JIRA Service Management vs Virima

Canonical: https://www.getapp.sg/compare/91811/2052725/jira-service-management/vs/virima

> Detailed comparison between JIRA Service Management and Virima. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JIRA Service Management | Virima |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 763 | 15 |
| **Starting Price** | US$20.00 | US$10,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### JIRA Service Management

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customizable Reports
- Dashboard
- Help Desk Management
- IT Reporting
- License Management
- Maintenance Scheduling
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Reporting
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### Virima

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customizable Reports
- Dashboard
- Help Desk Management
- IT Reporting
- License Management
- Maintenance Scheduling
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Reporting
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View JIRA Service Management Profile](https://www.getapp.sg/software/91811/jira-service-management)
- [View Virima Profile](https://www.getapp.sg/software/2052725/virima)
- [View Original Comparison](https://www.getapp.sg/compare/91811/2052725/jira-service-management/vs/virima)

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