---
description: Compare KnowledgeOwl vs Malcolm! and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: KnowledgeOwl vs Malcolm! Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [KnowledgeOwl \<span\>vs\</span\> Malcolm\!](https://www.getapp.sg/compare/91819/114503/helpgizmo/vs/malcolm)

# Compare KnowledgeOwl vs Malcolm\!

Canonical: https://www.getapp.sg/compare/91819/114503/helpgizmo/vs/malcolm

> Detailed comparison between KnowledgeOwl and Malcolm\!. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | KnowledgeOwl | Malcolm\! |
| **Overall rating** | 4.8/5 | 4.9/5 |
| **Total Reviews** | 236 | 36 |
| **Starting Price** | US$100.00 | £36.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### KnowledgeOwl

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Archiving & Retention
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Templates
- Document Management
- File Sharing
- Full Text Search
- Reporting & Statistics
- SSL Security
- Search/Filter
- Single Sign On
- Tagging
- Version Control
- Workflow Management

### Malcolm\!

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Archiving & Retention
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Templates
- Document Management
- File Sharing
- Full Text Search
- Reporting & Statistics
- SSL Security
- Search/Filter
- Single Sign On
- Tagging
- Version Control
- Workflow Management

## Links

- [View KnowledgeOwl Profile](https://www.getapp.sg/software/91819/helpgizmo)
- [View Malcolm\! Profile](https://www.getapp.sg/software/114503/malcolm)
- [View Original Comparison](https://www.getapp.sg/compare/91819/114503/helpgizmo/vs/malcolm)

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