---
description: Compare Zendesk Suite vs Bigin by Zoho CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite vs Bigin by Zoho CRM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Zendesk Suite \<span\>vs\</span\> Bigin by Zoho CRM](https://www.getapp.sg/compare/9448/142099/zendesk/vs/bigin-by-zoho-crm)

# Compare Zendesk Suite vs Bigin by Zoho CRM

Canonical: https://www.getapp.sg/compare/9448/142099/zendesk/vs/bigin-by-zoho-crm

> Detailed comparison between Zendesk Suite and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Bigin by Zoho CRM |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4079 | 730 |
| **Starting Price** | US$39.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Startups
- Lead Management
- Live Chat
- Multi-Channel Communication
- Personalization
- Project Management
- Real-Time Data
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Web-based Deployment

### Bigin by Zoho CRM

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Startups
- Lead Management
- Live Chat
- Multi-Channel Communication
- Personalization
- Project Management
- Real-Time Data
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Web-based Deployment

## Links

- [View Zendesk Suite Profile](https://www.getapp.sg/software/9448/zendesk)
- [View Bigin by Zoho CRM Profile](https://www.getapp.sg/software/142099/bigin-by-zoho-crm)
- [View Original Comparison](https://www.getapp.sg/compare/9448/142099/zendesk/vs/bigin-by-zoho-crm)

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