---
description: Compare Zendesk Suite vs Lime CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite vs Lime CRM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Zendesk Suite \<span\>vs\</span\> Lime CRM](https://www.getapp.sg/compare/9448/2038799/zendesk/vs/lime-crm)

# Compare Zendesk Suite vs Lime CRM

Canonical: https://www.getapp.sg/compare/9448/2038799/zendesk/vs/lime-crm

> Detailed comparison between Zendesk Suite and Lime CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Lime CRM |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 4078 | 145 |
| **Starting Price** | US$39.00 | €65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Sales Pipeline Management
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Workflow Management

### Lime CRM

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Sales Pipeline Management
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.getapp.sg/software/9448/zendesk)
- [View Lime CRM Profile](https://www.getapp.sg/software/2038799/lime-crm)
- [View Original Comparison](https://www.getapp.sg/compare/9448/2038799/zendesk/vs/lime-crm)

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