---
description: Compare Zendesk Sell vs Freshsales and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Sell vs Freshsales Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zendesk Sell \<span\>vs\</span\> Freshsales](https://www.getapp.sg/compare/9589/104265/zendesk-sell/vs/freshsales)

# Compare Zendesk Sell vs Freshsales

Canonical: https://www.getapp.sg/compare/9589/104265/zendesk-sell/vs/freshsales

> Detailed comparison between Zendesk Sell and Freshsales. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Sell | Freshsales |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 160 | 623 |
| **Starting Price** | US$19.00 | US$11.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Sell

- API
- Activity Tracking
- Calendar/Reminder System
- Client Tracking
- Customer Database
- Deal Management
- Email Management
- Email Sequences
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Opportunity Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Segmentation
- Web Forms
- Web-based Deployment

### Freshsales

- API
- Activity Tracking
- Calendar/Reminder System
- Client Tracking
- Customer Database
- Deal Management
- Email Management
- Email Sequences
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Opportunity Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Segmentation
- Web Forms
- Web-based Deployment

## Links

- [View Zendesk Sell Profile](https://www.getapp.sg/software/9589/zendesk-sell)
- [View Freshsales Profile](https://www.getapp.sg/software/104265/freshsales)
- [View Original Comparison](https://www.getapp.sg/compare/9589/104265/zendesk-sell/vs/freshsales)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Sell vs Freshsales Comparison | GetApp Singapore 2026","description":"Compare Zendesk Sell vs Freshsales and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/9589/104265/zendesk-sell/vs/freshsales","about":[{"@id":"https://www.getapp.sg/software/9589/zendesk-sell#software"},{"@id":"https://www.getapp.sg/software/104265/freshsales#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/9589/104265/zendesk-sell/vs/freshsales#breadcrumblist"},"@id":"https://www.getapp.sg/compare/9589/104265/zendesk-sell/vs/freshsales#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Zendesk Sell","description":"Zendesk Sell is the all-in-one sales platform that drives rep adoption while automating data capture and analysis, providing sales leaders with the actionable insights they need in order to accelerate revenue growth in a measurable, scalable, and repeatable manner. \n\nThe advanced sales platform gives reps the tools they need to focus on revenue generation no matter whether they are in the field or at the office. The Zendesk Sell mobile apps aim to help salespeople get more done every day while spending less time taking notes and entering data. Intelligent features including email sentiment analysis and a smart auto-dialer allow reps to work more deals with greater attention to detail, allowing a highly-personalized sales experience to be delivered with high velocity.\n\nIntelligent out-of-the-box reports and automated prescriptive insights give sales leaders the ability to individualize coaching, with each rep getting personalized, actionable steps to improve their sales performance. Base allows users to do this at scale with the aim of enhancing sales efficiency increases and revenue growth.\n\nThe days of buying eight different software products to manage your sales team are long gone. Zendesk Sell combines the functionalities of a CRM with email, smart phone dialer, sales reporting package, lead scoring, and more, into one solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3d8718ba-4eb7-4e57-b84c-bee5b5cfe493.png","url":"https://www.getapp.sg/software/9589/zendesk-sell","@id":"https://www.getapp.sg/software/9589/zendesk-sell#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":160,"ratingValue":4.3},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Freshsales","description":"Freshsales is a cloud-based, AI-powered CRM platform that consolidates sales and marketing operations into a single interface. Designed for startups, SMBs, and large enterprises across B2B and B2C use cases, it combines sales force automation, marketing automation, built-in telephony, and multichannel communication, covering email, phone, chat, WhatsApp Business, Facebook Messenger, and SMS, within one unified UI. The platform supports end-to-end pipeline management with kanban and list views, contact management with 360-degree customer profiles, CPQ and product catalog management, territory-based lead routing, and multi-touch attribution reporting. A free tier accommodates up to three users, with Growth, Pro, and Enterprise tiers scaling to larger team and operational requirements.\n\nThe built-in AI assistant, Freddy AI, powers lead scoring, deal insights, next-best-action recommendations, intent scoring based on web and in-app behavior signals, and dynamic sales forecasting and revenue prediction. Freddy AI also includes generative AI capabilities for drafting personalized prospecting emails and automatically identifying positive and negative buying signals, reducing the need for manual analysis at each stage of the sales cycle. Sales sequences and workflow automation further reduce repetitive manual effort across prospecting, follow-up, and deal progression.\n\nFreshsales extends its core CRM functionality with a landing page builder, drag-and-drop email builder, website visitor tracking, and chat campaigns to support demand generation alongside pipeline management. Collaboration features include Slack integration and shared deal discussions. Custom modules, fields, and lifecycle stages allow configuration to fit specific sales processes. The platform connects with 100-plus third-party applications through the Freshworks Marketplace, and guided onboarding supports faster time-to-value for new teams.","image":"https://images.g2crowd.com/display-layer-screenshots/19345/f99f2cc6e4df5cd60ced87df1644490a36344af33c5b22f4aa0b9179f8abb6b2.gif","url":"https://www.getapp.sg/software/104265/freshsales","@id":"https://www.getapp.sg/software/104265/freshsales#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":623,"ratingValue":4.5},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/9589/104265/zendesk-sell/vs/freshsales#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Zendesk Sell vs Freshsales","position":3,"item":"https://www.getapp.sg/compare/9589/104265/zendesk-sell/vs/freshsales","@type":"ListItem"}]}]}
</script>