---
description: Compare Alchemer vs CheckMarket and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alchemer vs CheckMarket Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Product Management Software](/directory/991/product-management/software) > [Alchemer \<span\>vs\</span\> CheckMarket](https://www.getapp.sg/compare/9664/105787/alchemer/vs/checkmarket)

# Compare Alchemer vs CheckMarket

Canonical: https://www.getapp.sg/compare/9664/105787/alchemer/vs/checkmarket

> Detailed comparison between Alchemer and CheckMarket. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Alchemer | CheckMarket |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 393 | 149 |
| **Starting Price** | US$55.00 | US$150.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Alchemer

- API
- CRM
- Continuous Feedback
- Dashboard
- Data Analysis Tools
- Email Management
- Mobile Survey
- Monitoring
- Multilingual Surveys
- Net Promoter Score (NPS)
- Performance Management
- Performance Review Management
- Pulse Surveys
- Response Quotas
- Segmentation
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### CheckMarket

- API
- CRM
- Continuous Feedback
- Dashboard
- Data Analysis Tools
- Email Management
- Mobile Survey
- Monitoring
- Multilingual Surveys
- Net Promoter Score (NPS)
- Performance Management
- Performance Review Management
- Pulse Surveys
- Response Quotas
- Segmentation
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Alchemer Profile](https://www.getapp.sg/software/9664/alchemer)
- [View CheckMarket Profile](https://www.getapp.sg/software/105787/checkmarket)
- [View Original Comparison](https://www.getapp.sg/compare/9664/105787/alchemer/vs/checkmarket)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Alchemer vs CheckMarket Comparison | GetApp Singapore 2026","description":"Compare Alchemer vs CheckMarket and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/9664/105787/alchemer/vs/checkmarket","about":[{"@id":"https://www.getapp.sg/software/9664/alchemer#software"},{"@id":"https://www.getapp.sg/software/105787/checkmarket#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/9664/105787/alchemer/vs/checkmarket#breadcrumblist"},"@id":"https://www.getapp.sg/compare/9664/105787/alchemer/vs/checkmarket#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Alchemer","description":"Alchemer is a customer experience and feedback platform built to help organizations turn customer, employee, and market input into action. At its core is a configurable survey builder — advanced branching, skip logic, and varied question formats support anything from a two-question pulse check to a multi-path research study. Feedback is gathered across websites, mobile apps, email, SMS, and third-party integrations, giving organizations a single system for input otherwise scattered across disconnected tools.\n\nThe platform goes further than survey collection alone. For organizations with physical or multi-location presence, Alchemer also covers reputation and local visibility: teams can monitor and respond to customer reviews at scale, correct and standardize business listings across Google, Apple Maps, and more than 70 additional directories, and build SEO-optimized local landing pages designed to capture nearby search traffic. In practical terms, this means the same platform can handle both the feedback a company actively asks for through surveys and the feedback customers post publicly on their own — two data streams that are usually managed with entirely separate software.\n\nArtificial intelligence runs through most of the platform's core functions. Text-based responses are automatically scored for sentiment and grouped by theme, removing the need for manual coding of open-ended feedback. AI also drafts responses to customer reviews, summarizes large feedback volumes in plain language, and tailors dashboards to what a given role — CX, product, marketing, or research — needs to see. Automated workflows route specific feedback or reviews directly to the team responsible, shrinking response times.\n\nBecause feedback data is rarely useful in isolation, Alchemer connects to the CRM, helpdesk, and marketing systems organizations already run, so insights land where teams are already working rather than in a separate reporting tool nobody checks. Dashboards are built to be read by non-analysts, surfacing trends in a format suited to daily decisions rather than requiring a data team to interpret.\n\nMarket research teams can also run brand tracker studies on the platform — continuous or wave-based measurement of brand awareness, perception, and health, alongside competitive benchmarking — so trend data lives alongside operational feedback rather than in separate one-off study exports.\n\nTypical use cases span customer experience management, digital experience optimization, product management, market research and brand tracking, employee experience, and reputation management — often within the same organization, run by different teams pulling from the same underlying data.\n\nWhat sets Alchemer apart:\n\nEnterprise functionality at a lower cost and complexity threshold. Organizations get advanced logic, AI-driven analysis, and broad integrations without the long implementation cycles, dedicated administrators, or premium contract tiers typical of enterprise-grade CX software.\n\nQuick to stand up. Programs can go live in days or weeks rather than months, so organizations get usable data almost immediately instead of waiting through a lengthy onboarding process.\n\nHuman support included, not upsold. Many platforms limit live support to their highest-paying customers. Alchemer provides real human support across its plans, so smaller teams aren't stuck troubleshooting alone through documentation or chatbots.\n\nOne platform for the full feedback picture. Rather than stitching together a survey tool, a review management tool, and a listings tool from three vendors, Alchemer keeps solicited and unsolicited feedback together, which simplifies reporting and gives a more complete view of what customers are actually saying.\n\nRoom to grow. The same platform supports a small team running its first survey and a large, multi-location enterprise managing feedback and reputation across hundreds of sites, without a switch to a different product as needs expand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/119dbaf4-82cf-4ead-8d52-c5e4e37aa9c4.png","url":"https://www.getapp.sg/software/9664/alchemer","@id":"https://www.getapp.sg/software/9664/alchemer#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":393,"ratingValue":4.5},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"CheckMarket","description":"CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 47 languages, with survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more. The software can be used for any type of survey, from customer feedback to employee satisfaction, by organizations of all sizes. \n\nCheckMarket’s WYSIWYG text editor allows users to create richly formatted surveys and email invitations without requiring knowledge of HTML. The inline question editor also lets users edit questions while viewing them as they will be seen by respondents. 20 different question types are available, with common types such as checkboxes, radio buttons, matrices, drop-down lists, and rating scales, and special types including Net Promoter Score (NPS), upload videos, photos, files, sliders, and more. Media files, such as images, PDFs, and flash elements, can be uploaded into a centralized repository and included in multiple surveys without requiring separate uploads each time. \n\nWhile CheckMarket’s tools are available in English, French, and Dutch, the survey interface, including ‘Next’ buttons and specific instructions for required questions, can be offered in 40 different languages which include Arabic, Chinese, Japanese, Korean, Hebrew, Greek, Russian, Polish, Spanish, Portuguese, German, French, Turkish, and Swedish. Results from multilingual surveys are collected in a single pool, and can then be analysed together or separately. Data is presented in real time on the built-in dashboard, including response rates, bounced mails, survey status, remaining time, panel size, email queue, and more. Interactive real-time reports can be created as soon as a survey is launched, with filters allowing users to drill-down into the underlying data, and inbuilt text and sentiment analysis capabilities for automatic tagging of responses. Cross-tab analysis can also be carried out to visualize the relationships between responses given for two questions within a survey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/35dfd3ff-0550-4258-8715-a9857ad74ad2.png","url":"https://www.getapp.sg/software/105787/checkmarket","@id":"https://www.getapp.sg/software/105787/checkmarket#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":149,"ratingValue":4.5},"offers":{"price":"150","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/compare/9664/105787/alchemer/vs/checkmarket#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Product Management Software","position":2,"item":"/directory/991/product-management/software","@type":"ListItem"},{"name":"Alchemer vs CheckMarket","position":3,"item":"https://www.getapp.sg/compare/9664/105787/alchemer/vs/checkmarket","@type":"ListItem"}]}]}
</script>