---
description: Compare SurveyLab vs Trustpilot and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyLab vs Trustpilot Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyLab \<span\>vs\</span\> Trustpilot](https://www.getapp.sg/compare/9887/113149/mysurveylab/vs/trustpilot)

# Compare SurveyLab vs Trustpilot

Canonical: https://www.getapp.sg/compare/9887/113149/mysurveylab/vs/trustpilot

> Detailed comparison between SurveyLab and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyLab | Trustpilot |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 62 | 1205 |
| **Starting Price** | US$49.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### SurveyLab

- API
- Customer Database
- Customizable Reports
- Dashboard
- Mobile Survey
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Visual Analytics

### Trustpilot

- API
- Customer Database
- Customizable Reports
- Dashboard
- Mobile Survey
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Visual Analytics

## Links

- [View SurveyLab Profile](https://www.getapp.sg/software/9887/mysurveylab)
- [View Trustpilot Profile](https://www.getapp.sg/software/113149/trustpilot)
- [View Original Comparison](https://www.getapp.sg/compare/9887/113149/mysurveylab/vs/trustpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyLab vs Trustpilot Comparison | GetApp Singapore 2026","description":"Compare SurveyLab vs Trustpilot and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/9887/113149/mysurveylab/vs/trustpilot","about":[{"@id":"https://www.getapp.sg/software/9887/mysurveylab#software"},{"@id":"https://www.getapp.sg/software/113149/trustpilot#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/9887/113149/mysurveylab/vs/trustpilot#breadcrumblist"},"@id":"https://www.getapp.sg/compare/9887/113149/mysurveylab/vs/trustpilot#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"SurveyLab","description":"SurveyLab is professional survey software for any size of business, non-government organizations, and professionals. SuveyLab is a survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales, or employee insights, SurveyLab can be used collaboratively for any size team.\n\nSurveyLab understands the power of teamwork and users can work in a team, assign roles, and access rights for surveys and tests. The cloud-based app provides HTTPS / SSL surveys encryption, password strength verification, security policy management, and event logs so that businesses can track operations on your account and ensure security.\n\nAny type of device can be used for SurveyLab surveys including pc, laptop, tablet, or mobile. Full \nresponsiveness of surveys enables automatic adaptation to device screen of any proportions. The cloud-based app also supports a range of languages, including right-to-left written languages like Arabic, Hebrew, or Persian (Farsi). \n\n21 different question types are available in SurveyLab, including advanced ones like Matrix, NPS / NPS2, rating, upload file, hot spots, or heat maps in order to help businesses create custom forms adapted to their needs. Users are able to adjust survey themes to their branding. They can choose survey colours, fonts, buttons to meet business needs. Logos can also be added, as well as redirections and custom survey URL.\n\nWith SurveyLab you can analyze survey results in real-time, create cross-tab reports, compare segments, filter and download results in any format (CSV, Excel, SPSS, PDF, PowerPoint). \n\nSurveyLab provides access to one of the biggest online survey panels, with over 100 million panellists in 150 countries including Cint, Research Now, MyPanelLab and iWadi to deliver the best sample quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/225ff5f7-3280-4327-a4f6-c0e1b9f13d54.png","url":"https://www.getapp.sg/software/9887/mysurveylab","@id":"https://www.getapp.sg/software/9887/mysurveylab#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":62},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fceee733-8453-4d21-a0fc-42aed9fee046.png","url":"https://www.getapp.sg/software/113149/trustpilot","@id":"https://www.getapp.sg/software/113149/trustpilot#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1205},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/compare/9887/113149/mysurveylab/vs/trustpilot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"SurveyLab vs Trustpilot","position":3,"item":"https://www.getapp.sg/compare/9887/113149/mysurveylab/vs/trustpilot","@type":"ListItem"}]}]}
</script>