---
description: Compare Zoho CRM vs Loom and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Loom Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Loom](https://www.getapp.sg/compare/9908/127899/zoho-crm/vs/loom)

# Compare Zoho CRM vs Loom

Canonical: https://www.getapp.sg/compare/9908/127899/zoho-crm/vs/loom

> Detailed comparison between Zoho CRM and Loom. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | Loom |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 6973 | 522 |
| **Starting Price** | US$14.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- AI/Machine Learning
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Library
- Content Management
- Customizable CTAs
- Engagement Tracking
- File Sharing
- Mobile Access
- Projections
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Scheduling
- Search/Filter
- Workflow Management

### Loom

- AI/Machine Learning
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Library
- Content Management
- Customizable CTAs
- Engagement Tracking
- File Sharing
- Mobile Access
- Projections
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Scheduling
- Search/Filter
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.sg/software/9908/zoho-crm)
- [View Loom Profile](https://www.getapp.sg/software/127899/loom)
- [View Original Comparison](https://www.getapp.sg/compare/9908/127899/zoho-crm/vs/loom)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM vs Loom Comparison | GetApp Singapore 2026","description":"Compare Zoho CRM vs Loom and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/9908/127899/zoho-crm/vs/loom","about":[{"@id":"https://www.getapp.sg/software/9908/zoho-crm#software"},{"@id":"https://www.getapp.sg/software/127899/loom#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/9908/127899/zoho-crm/vs/loom#breadcrumblist"},"@id":"https://www.getapp.sg/compare/9908/127899/zoho-crm/vs/loom#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Zoho CRM","description":"Zoho CRM is an omnichannel customer relationship management platform that helps global businesses to take control of the business processes to build lasting customer relationships. The web-based platform can be personalized to suit industries of all types and sizes. Zoho CRM offers integration with various Zoho products and extends its capacity with various third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps.\n\nZia is an AI-based sales assistant for Zoho CRM that helps individual reps and sales teams detect anomalies in the sales process before they occur, suggest the best time to contact a prospect, and study sales patterns. Zia can provide each sales rep with personalized CRM data, intelligent alerts, task reminders, and suggestions in order to aid sales. \n\nBusinesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact. \n\nThe advanced CRM analytics module, allows users to sync and integrate Zoho CRM data to gain better insights. Users can create custom dashboards and reports on metrics such as lead generation, revenue, deals, and more. When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses personalize the interface to meet the particular requirements of the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd6e1641-20aa-4d86-96c4-09d6ac07c156.jpeg","url":"https://www.getapp.sg/software/9908/zoho-crm","@id":"https://www.getapp.sg/software/9908/zoho-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6973},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Loom","description":"Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders.\n\nKey features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable \"do not disturb\" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions.\n\nLoom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fa5ed64-9ee0-4417-ad9b-47f17a09fbd3.png","url":"https://www.getapp.sg/software/127899/loom","@id":"https://www.getapp.sg/software/127899/loom#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":522},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/9908/127899/zoho-crm/vs/loom#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Zoho CRM vs Loom","position":3,"item":"https://www.getapp.sg/compare/9908/127899/zoho-crm/vs/loom","@type":"ListItem"}]}]}
</script>