---
description: Compare Zoho CRM vs ZIWO and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs ZIWO Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> ZIWO](https://www.getapp.sg/compare/9908/131291/zoho-crm/vs/ziwo)

# Compare Zoho CRM vs ZIWO

Canonical: https://www.getapp.sg/compare/9908/131291/zoho-crm/vs/ziwo

> Detailed comparison between Zoho CRM and ZIWO. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | ZIWO |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 6973 | 108 |
| **Starting Price** | US$14.00 | US$40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Activity Tracking
- Alerts/Escalation
- CRM
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Customizable Reports
- File Sharing
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics

### ZIWO

- API
- Activity Tracking
- Alerts/Escalation
- CRM
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Customizable Reports
- File Sharing
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View Zoho CRM Profile](https://www.getapp.sg/software/9908/zoho-crm)
- [View ZIWO Profile](https://www.getapp.sg/software/131291/ziwo)
- [View Original Comparison](https://www.getapp.sg/compare/9908/131291/zoho-crm/vs/ziwo)

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